Measuring trust in nurses e Psychometric properties of the Trust in
Nurses Scale in four countries
Minna Stolt
a, *
, Andreas Charalambous
a, b
, Laurel Radwin
c
, Christina Adam
d
,
Jouko Katajisto
e
, Chryssoula Lemonidou
f
, Elisabeth Patiraki
f
, Katarina Sj
€
ovall
g
,
Riitta Suhonen
a, h
a
University of Turku, Department of Nursing Science, Turku, Finland
b
Cyprus University of Technology, Department of Nursing Studies, Limassol, Cyprus
c
Boston VAMC, Boston, MA, USA
d
St Savvas Anticancer Hospital, Greece
e
University of Turku, Department of Mathematics and Statistics, Turku, Finland
f
National and Kapodistrian University of Athens, Faculty of Nursing, Athens, Greece
g
Lund University, Department of Health Sciences and Skåne University Hospital, Lund, Sweden
h
Turku University Hospital and City of Turku Welfare Division, Finland
article info
Article history:
Received 14 May 2016
Received in revised form
24 August 2016
Accepted 14 September 2016
Keywords:
Trust
Nurse
Nursing
Scale
Cancer care
Cross-cultural study
Psychometrics
Rasch analysis
abstract
Purpose: The purpose of this study was to examine psychometric properties of three translated versions
of the Trust in Nurses Scale (TNS) and cancer patients’ perceptions of trust in nurses in a sample of cancer
patients from four European countries.
Methods: A cross-sectional, cross-cultural, multi-site survey design was used. The data were collected
with the Trust in Nurses Scale from patients with different types of malignancies in 17 units within five
clinical sites (n ¼ 599) between 09/2012 and 06/2014. Data were analyzed using descriptive and infer-
ential statistics, multivariate methods and psychometrics using exploratory factor analysis, Cronbach's
alpha coefficients, item analysis and Rasch analysis.
Results: The psychometric properties of the data were consistent in all countries. Within the exploratory
factor analysis the principal component analysis supported the one component structure (unidimen-
sionality) of the TNS. The internal consistency reliability was acceptable. The Rasch analysis supported
the unidimensionality of the TNS cross-culturally. All items of the TNS demonstrated acceptable
goodness-of-fit to the Rasch model. Cancer patients trusted nurses to a great extent although between-
country differences were found.
Conclusions: The Trust in Nurses Scale proved to be a valid and reliable tool for measuring patients’ trust
in nurses in oncological settings in international contexts.
© 2016 Elsevier Ltd. All rights reserved.
1. Introduction
Trust in health care is currently high on the policy agenda
(European Commission, 2012; WHO, 2005), primarily because it is
claimed that, for a number of reasons, public trust in health in-
stitutions and in providers is under threat (Rowe and Calnan, 2006).
This importance is reflected in recent publications that consider
trust a predicting factor in healthcare service use (Zarei et al., 2015),
part of service user evaluation of healthcare (Brennan et al., 2013)
and a consequence of the patient-care provider relationship (Dinc
and Gastman, 2013).
The concept of trust has been reported as an intrapersonal
attribute within therapeutic relationships which partially defines
the quality of inter-professional relationships (Hupcey et al., 2001).
The majority of previous studies about trust have focussed on trust
between patients and individual professionals (Brennan et al.,
* Corresponding author. University of Turku, Department of Nursing Science,
20014, University of Turku, Finland.
E-mail addresses: minna.stolt@utu.fi (M. Stolt), andreas.charalambous@cut.ac.cy
(A. Charalambous), laurel.radwin@va.gov (L. Radwin), christinaadam7@yahoo.gr
(C. Adam), jouko.katajisto@utu.fi (J. Katajisto), clemonid@nurs.uoa.gr
(C. Lemonidou), epatiraki@nurs.uoa.gr (E. Patiraki), katarina.sjovall@skane.se
(K. Sj€ ovall), suhonen.riitta@kolumbus.fi, riisuh@utu.fi (R. Suhonen).
Contents lists available at ScienceDirect
European Journal of Oncology Nursing
journal homepage: www.elsevier.com/locate/ejon
http://dx.doi.org/10.1016/j.ejon.2016.09.006
1462-3889/© 2016 Elsevier Ltd. All rights reserved.
European Journal of Oncology Nursing 25 (2016) 46e54