Journal of Business Studies
Vol. 12, No. 1, (Spring 2016) 52-64
* The material presented by the author does not necessarily portray the viewpoint of the editors
and the management of the Institute of Business & Technology (IBT)
© IBT-JBS is published by the Institute of Business and Technology (IBT).
Main Ibrahim Hydri Road, Korangi Creek, Karachi-75190, Pakistan.
DO TAGLINES HAVE A POSITIVE IMPACT ON
BUILDING THE BRAND PERCEPTION?
A CASE STUDY ON KIT KAT
1
Farooq-E Azam Cheema :dr.cheema@live.com
Farooq-E Azam Cheema
1
Bahria University, Karachi
Saba Rehman
2
Bahria University, Karachi
Sayma Zia
3
Bahria University, Karachi
Mustaghis Ur Rehman
4
Bahria University, Karachi
ABSTRACT
Purpose: This study, focusing on the relationship of tagline and brand image,
finds the impact of the Kit-Kat’s tagline on the product’s popularity.
Methodology: For the purpose, a correlational test and regression analysis have
been conducted. The data was collected by preselected enumerator through
shoppers’ intercepts method by collecting the responses of 378 consumers of Kit-
Kat.
Findings: Findings of the study suggest that taglines not only have strong impact
on brand perception but they also help in creating strong brand associations. Kit
Kat is a famous brand that has various attributes and has gained popularity
among the customers not just because of its tagline but because of various other
elements. Study has concluded that tagline of the brand has strong impact on
building positive brand perception about Kit Kat.
Practical Implictions: This study contributes in knowledge development on brand
management and it might be helpful to other companies in designing their products’
taglines around correct parameters. However, limitation of this research is that
it is based on the respondents of one area of Karachi. Hence, results may differ
if this study is conducted in wider geographical area with bigger sample size.
Keywords: Brand perception, Brand Awareness, Brand positioning, Product Taglines,