https://doi.org/10.1177/1052562917719918
Journal of Management Education
1–23
© The Author(s) 2017
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DOI: 10.1177/1052562917719918
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Article
Balancing Profit and
People: Corporate Social
Responsibility in Business
Education
Shannon Deer
1
and Jill Zarestky
2
Abstract
This qualitative study’s purpose was to evaluate how undergraduate business
students’ perspectives, skills, and behaviors evolved through corporate social
responsibility (CSR) education taught with a focus on critical thinking and
sustainable problem solving. Business schools are struggling to incorporate
CSR into their curriculum despite interest from students and pressure from
accreditation agencies. This article primarily contributes practical tools for
business schools teaching students to apply critical thinking skills and concepts
gained through their business education to develop solutions to economic,
social, and environmental problems. Instructors taught the following topics:
definitions of CSR, the triple bottom line, stakeholder theory, exposure to
social problems, businesses’ roles in exacerbating or mitigating social problems,
specific sustainable solutions companies and nonprofit organizations have
implemented, and analysis of public companies’ sustainability reports. Topics
were taught using critical thinking tools, such as a decision-making model, a
funneling exercise, a root problems activity, and reflection and metareflection.
The instruction followed a specific teaching model to promote critical thinking
skills development, which can be implemented by other faculty. We found
CSR concepts motivated students by giving them the tools and confidence in
their abilities to solve meaningful problems and learning outcomes for both
CSR and critical thinking were achieved.
1
Texas A&M University, College Station, TX, USA
2
Colorado State University, Fort Collins, CO, USA
Corresponding Author:
Shannon Deer, Texas A&M University, 390B Wehner Building, College Station, TX 77843-
4117, USA.
Email: sdeer@mays.tamu.edu
719918JME XX X 10.1177/1052562917719918Journal of Management EducationDeer and Zarestky
research-article 2017