guidelines but significant numbers use medicines and complementary therapies that are not supported by strong evidence. Consequences of Prescription Charges for Low Income People P. Norris 1 , J. Tordoff 1 , K. Laxman 1 , B. McIntosh 1 , P. Crampton 2 , 1 School of Pharmacy, University of Otago, Dunedin, New Zealand, 2 Division of Health Sciences, University of Otago, Dunedin, New Zealand Although charges for prescription medicines are low in New Zealand compared to many other countries, there are few exemptions to these, and there is evidence that they form a barrier to access for some people, particu- larly indigenous and Pacific people. In Jan 2013 pre- scription charges were raised. The aim of this study was to explore the experience of people who struggle to pay prescription charges. Methods: Organisations who provide services to low income people assisted us to identify potential partici- pants. We carried out semi-structured interviews with 25 people who had been identified as having problems paying for prescriptions. Ethical approval was obtained from the University of Otago. Results: Participants reported having to make difficult decisions when picking up their prescription medicines. These included choosing some medicines and leaving others, such as choosing medicines for mental health rather than physical health; cutting food consumption or eating less healthy food in order to pay for medicines; or picking up medicines for children while leaving those for adults. Participants also reported strategies like reducing doses to make prescriptions last longer; and delaying picking up medicines. These led to sub-optimal dosing or interrupted treatment. Not being able to afford prescrip- tion medicines had a range of potential health, social and psychological impacts on participants. Conclusions: Even low financial barriers can have a significant impact on low income people’s access to medicines and reduce the effectiveness of treatment. Consumers’ Online Health Information-Seeking Behaviors: Potential Implications for Pharmacy Practice K. Lee, L. Emmerton, K. Hoti, J. Hughes, School of Pharmacy, Curtin University, Perth, Australia The Internet harbors unparalleled volumes of informa- tion, including health information. Using the Internet for health-related purposes is among the most popular online activities. Given the increasing prevalence of chronic health conditions and the need for consumers to play a greater role in their own healthcare, there is potential for health professionals to assist consumers in fulfilling such roles. This study explores the online health information-seeking behaviors of consumers with chronic health conditions, and identifies potential impli- cations for pharmacy practice. Methods: Ethical approval was obtained. Semi-struc- tured interviews were undertaken during 23rd September to 12th November 2013. Participants were recruited via various channels, including nine metropolitan commu- nity pharmacies within Western Australia, a radio broadcasting channel, the Curtin University website, and social media channels. Data were audio-recorded, transcribed, and thematically analysed. Results: 17 participants (9 females and 8 males) completed the semi-structured interviews, and saturation of themes was reached. Common themes identified include: the use of the Internet due to its accessibility, to find information on medication side-effects, the desire of participants to have websites endorsed by either authoritative organisations or by registered health pro- fessionals, using the Internet for health information due to a perception that medical practitioners have limited time to provide health education, for clarification on consultations, and a perception that medical practi- tioners treat the problem at-hand without addressing health holistically. Conclusions: Results suggest that participants seek the Internet for health information due to its accessibility and when their needs are inadequately satisfied by their health professionals. However, participants trust web- sites endorsed by health professionals. Given the greater accessibility of community pharmacists compared to many medical practitioners, there is potential for phar- macists to engage with consumers to provide further health information in areas of need, and/or to provide recommendations of credible websites to consumers during pharmacist-consumer interactions. Critical analysis of seven Drug Related Problem (DRP) classification systems, resulting in an aggregated system for classifying causes of DRPs B.J. Basger, R.J. Moles, T.F. Chen, Faculty of Pharmacy, The University of Sydney, Sydney Australia A universally accepted system to classify DRPs has not yet been adopted, despite significant developmental work, as well as frequent use of some systems. Our aims were to critically analyse the concepts and compare the content of seven DRP classification systems, and to create a more comprehensive and acceptable system Methods: To obtain wide representation, we chose to examine three classification systems from the U.S.A. - the 2004 and 2012 versions of Cipolle, Strand and Morley, and the Individualised Medication Assessment and Planning (iMAP) tool; three classification systems from Europe – the Pharmaceutical Care Network Europe (PCNE) version 6, the Westerlund system, and the Norwegian system; and the DOCUMENT classifi- cation system from Australia. Categories identified as causes of DRPs (Cipolle et al.), categories identified as DRPs (Westerlund), and sub-categories identified as e14 Abstracts / Research in Social and Administrative Pharmacy 10 (2014) e1–e64