Jurnal TAM (Technology Acceptance Model) Volume 13, Nomor 2, Desember 2022 Hal. 99-105 99 Jurnal TAM (Technology Acceptance Model) Jurnal TAM, Volume 13, Nomor 2, Desember 2022 E ISSN: 2579-4221; P ISSN: 2339-1103, pp. 99-105 Accredited SINTA 4 Number 23/E/KPT/2019 https://ojs.stmikpringsewu.ac.id/index.php/JurnalTam/index ANALYSIS OF MICROSOFT STREAM E-LEARNING FOR AUTOMOTIVE COMPANY EMPLOYEES USING THE UTAUT MODEL Nanang Susanto 1* , Ariyanto Adi Nugroho 2 , Dwiza Riana 3 , Sri Hadianti 4 1,2,4 Magister of Computer Science, Faculty of Information Technology, Nusa Mandiri University, Jakarta 3 Faculty of Information Technology, Nusa Mandiri University, Jakarta 1,2,4 Kramat Raya Steet No.18, RW.7, Kwitang, Senen, Jakarta Pusat, Jakarta 3 Pulomas Selatan Street No.22, Kayu Putih, Pulo Gadung, Jakarta Timur, Jakarta E-Mail: 14210248@nusamandiri.ac.id, 14210241@nusamandiri.ac.id, dwiza@nusamandiri.ac.id, sri.shv@nusamandiri.ac.id Article history: Received: October 31, 2022 Revised: December 9, 2022 Accepted: December 27, 2022 Corresponding authors * 14210248@nusamandiri.ac.id Abstract Competence and knowledge of employees need to be improved continuously. This is in order to improve performance and increase company productivity. This performance indicator becomes difficult to achieve during the COVID-19 pandemic. Microsoft Stream e-Learning was chosen as a solution to continue carrying out competency improvement activities. This study aims to understand the factors that influence employee attitudes towards e-Learning. There were 138 employees who participated in the survey conducted by the researcher. This study applies the Unified Theory of Acceptance and Use of Technology (UTAUT) method with variables including Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Behavioral Intention to use, Gender, Age, Instructor Quality, and Support System Quality. The test results from the study show a positive and significant effect on the use of Microsoft Stream e-learning with learning facilities, the quality of the instructor and the quality of the support system. This is an open access article under the CC–BY-SA license. Keywords: COVID-19, e-learning System, UTAUT Model, Instructor Quality, Support System Quality I. INTRODUCTION Companies when facing the COVID-19 pandemic are required by the authorities to follow health protocols to suppress the spread of the virus [1]. Companies must take special steps to respond to this crisis. The government requires all companies to take preventive measures and health procedures to prevent transmission. Companies are encouraged to use digital solutions to carry out their activities [2]. When the government imposed PSBB, companies then looked for solutions to implement competency improvement through eLearning learning technology both synchronously and asynchronously [3]. The implementation of employee competency improvement must continue with adaptation on various sides. The implementation of learning with eLearning has many challenges. Challenges were experienced by both instructors and participants. Instructors must be able to compile material in digital form such as videos and power point presentations [4]. Face-to- face meetings are carried out online. Applications such as Microsoft Stream are used as learning management systems (eLearning). The government provides leniency for PSBB and face-to-face teaching can be carried out, instructors still use eLearning to deliver learning materials. The instructor understands that the use of this technology is beneficial in learning activities [2]. This study examines the acceptance and use of the learning management system by participants. The research uses a construct compiled from the Unified Theory of Acceptance and Use of Technology (UTAUT). II. LITERATURE REVIEW A. Microsoft Stream e-Learning Microsoft Stream is an e-Learning tool that is part of the Microsoft Office 365 package [5]. This application is designed as a vehicle for sharing