Asia Pacific Journal of Tourism Research Special Issue Cases in Asian Hospitality Management Hotel ICON: Towards a model hotel pioneering sustainable solutions Ms. Hyemin Vivian Nam (Corresponding author) PhD Candidate School of Hotel and Tourism Management, The Hong Kong Polytechnic University 17 Science Museum Road, TST East, Kowloon, Hong Kong vivian.nam@connect.polyu.hk Dr. Ada Lo Associate Professor / PhD School of Hotel and Tourism Management, The Hong Kong Polytechnic University 17 Science Museum Road, TST East, Kowloon, Hong Kong ada.lo@polyu.edu.hk Mr. Patrick Yeung Visiting Lecturer School of Hotel and Tourism Management, The Hong Kong Polytechnic University 17 Science Museum Road, TST East, Kowloon, Hong Kong wtpyeung@polyu.edu.hk Mr. Richard Hatter Adjunct Associate Professor School of Hotel and Tourism Management, The Hong Kong Polytechnic University 17 Science Museum Road, TST East, Kowloon, Hong Kong richard.hatter@hotel-icon.com This is an Accepted Manuscript of an article published by Taylor & Francis in Asia Pacific Journal of Tourism Research on 15 Apr 2020 (Published online), available online: http://www.tandfonline.com/10.1080/10941665.2020.1746367. This is the Pre-Published Version.