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Studies in Educational Evaluation
journal homepage: www.elsevier.com/locate/stueduc
Shared language of feedback and assessment. Perception of teachers and
students in three Icelandic secondary schools
Ívar Rafn Jónsson
a,
⁎
, Kari Smith
b
, Guðrún Geirsdóttir
c
a
School of Education, University of Iceland, Iceland
b
Department of Teacher Education, Norwegian University of Science and Technology (NTNU), Norway
c
Faculty of Teacher Education, School of Education, University of Iceland, Iceland
ARTICLE INFO
Keywords:
Formative assessment
Feedback
Assessment policy
Dialogue
Upper-secondary school
ABSTRACT
This study addresses the issue of variability of perception of teachers and students regarding feedback; with the
primary focus being the exploration of how teachers and students perceive assessment in the Icelandic context.
According to prior research feedback is not necessarily received by the student in the same manner as intended
by the teacher. A survey was administered to teachers and students from three schools with differing emphases
on assessment policy. This study supports previous studies (Havnes et al., 2012), which have reported a sub-
stantial gap in how teachers and students experience the manner in which feedback and assessment are prac-
ticed. Findings revealed that the stronger the culture around formative assessment, the stronger the dialogue
between teachers and students. Some implications are drawn from these findings.
1. Introduction
Carefully selected and precise feedback is one of the most influential
factors in students’ learning processes (Black & Wiliam, 2009; Hattie &
Timperley,2007). Feedback is defined by Hattie and Timperley (2007)
as “information provided by an agent regarding aspects of one’s per-
formance or understanding that reduces the discrepancy between what
is understood and what is aimed to be understood” (p. 86). In this
paper, feedback refers both to the information about students’ work and
their engagement with the feedback information. It is at the centre of
formative assessment, mainly located in the dialogue between students
and teachers, which Engelsen and Smith call “… the learning dialogue”
(2010, p. 416). Sadler (2010) emphasizes the use of feedback as an
essential element in enhancing further learning. Yet, for students to
consider feedback useful and act on it, it has to be understood and
accepted. Despite the importance of how feedback is perceived, rela-
tively little research on the manner in which teachers and student
perceive feedback has been carried out (Carvalho, Santos, Conboy, &
Martins, 2014; Gamlem & Smith, 2013; Havnes, Smith, Dysthe, &
Ludvigsen, 2012; Jonsson, 2013; Rakoczy, Harks, Klieme, Blum, &
Hochweber, 2013).
In the past, research has mostly focused on how to give effective
feedback in order to enhance learning (Black & Wiliam, 1998; Hattie &
Timperley, 2007; Hattie, 2012). Giving feedback implies that there is a
receiver who perceives and decides whether to act on the feedback.
Despite substantial research on how to give feedback, there is still a
limited understanding of how feedback relates to learning (Shute,
2008). Wiliam (2013) notes how the literature on feedback has prior-
itized studying the giving of feedback rather than the receiving of
feedback. He claims:
The question “What kind of feedback is best?” is meaningless, be-
cause while a particular kind of feedback might make one student
work harder, it might cause another student to give up. There can be
no simple recipe for effective feedback; there is just no substitute for
the teacher knowing their students (p. 18).
Wiliams’ claim is relevant in the context of this research because it
underpins the importance of taking students’ and teachers’ perspectives
into consideration. Whereas researchers have different opinions of how
feedback works, the importance of feedback perception cannot be ig-
nored (Rakoczy et al., 2013; Strijbos, Narciss, & Dünnebier, 2010;
Yorke, 2003).
The theoretical framework is based on a social constructive para-
digm on how learners construct their understanding in relation to
others. That is to say, students are not seen as passive receivers of
knowledge. Instead, they are active in making sense of the world by
constructing the meaning of it (Bruner, 1996), and that meaning is
constructed in dialogues with others (Bakhtin, 1986). Feedback plays
an essential role in knowledge construction through proficient guidance
by peers or adults and as an internal process which is part of a
https://doi.org/10.1016/j.stueduc.2017.11.003
Received 27 May 2017; Received in revised form 18 November 2017; Accepted 20 November 2017
⁎
Corresponding author.
E-mail addresses: ivar@fmos.is, irj11@hi.is (Í.R. Jónsson).
Studies in Educational Evaluation 56 (2018) 52–58
0191-491X/ © 2017 Elsevier Ltd. All rights reserved.
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