DOI: 10.4018/IJHCITP.2020040106
International Journal of Human Capital and Information Technology Professionals
Volume 11 • Issue 2 • April-June 2020
Copyright©2020,IGIGlobal.CopyingordistributinginprintorelectronicformswithoutwrittenpermissionofIGIGlobalisprohibited.
79
Intent to Leave Versus Intent to Stay
in Technology Organizations
Janine Silva Alves Bello, Federal University of Santa Catarina, Santa Catarina, Brazil
https://orcid.org/0000-0001-9290-5584
Andrea Valéria Steil, Universidade Federal de Santa Catarina, Santa Catarina, Brazil
ABSTRACT
Theintentiontoleaveajobandtheintentiontostayatthejobareconsideredthebestpredictorsof
staffturnoverorretention.Basedonthisassumption,thisstudyisaimedatanalyzingtherelationship
between demographic variables (employee age, gender, marital status, kinship responsibility,
educationlevel),attitudinalvariables(jobsatisfaction,affectivecommitmenttoorganization,carrier
commitment)andbehavioralintentions(employees’intentiontoleavethejobandemployees’intention
tostayatthejob).FromJunetoDecember2016,on-linequestionnaireswereappliedtoknowledge-
intensiveorganizationsemployeesinFlorianópolis,SantaCatarinaState,Brazil.Thisarticlediscusses
theresultsandpresentssuggestionsforfurtherinvestigation.
KeywORdS
Affective Organizational Commitment, Behavioral Intentions, Carrier Commitment, Intention to Leave the Job,
Intention to Stay at the Job, Job Satisfaction, Knowledge-Intensive Organizations
INTROdUCTION
TheInformationTechnology(IT)sectorgeneratesmorethan1.3millionjobsinBrazil.Datafrom
theAssociationforthePromotionofExcellenceinBrazilianSoftware(SOFTEX)pointtoadeficit
ofmorethan48thousandprofessionals,whichcanresultinanestimatedrevenuelossofaboutUS
$30billionforthesectorby2020.ThelackofITprofessionalsincreasesthecompetitionforthese
professionals and is a warning to companies to implement human resources policies to maintain
theseprofessionals(Harden,Boakye,&Ryan2018).Thelossofskilledandexperiencedemployees
canalsoeffectoverallproductivity,profitabilityandproductquality(Noor,Zainuddin,Panigrahi,&
Rahim,2018,Harden,Boakye,&Ryan2018).
Factorsthatinfluencetheemployees’intentiontoleavethejobdonotnecessarilyinfluence
theirintentiontostayatthejob(Bello,2017).Althoughthereisalsonocomplementaryrelationship
betweenthesetwoconstructs,theyarethebestpredictorsofstaffturnoverorretention(Steil,Penha,
&Bonilla,2016).Failingtoattractandmaintainqualifiedpersonnelwasconsideredthenumberone
issueintheConferenceBoard´s2016surveyofglobalCEOs,provingmoreimportantthaneconomic
growthandlevelofcompetition(Keller&Meaney,2017).Whilethisisarecentresearchtopic,there