CORRESPONDING AUTHOR CONTACT Sujood sjdkhancool@gmail.com Department of Tourism and Hospitality Management, Jamia Millia Islamia, New Delhi, India 2024, VOL. 12, NO. 2, 111–129 ISSN: 2795-5044 | https://doi.org/10.34623/enfw-7159 Unlocking Employee Well-being in Tourism and Hospitality: A Systematic Literature Review Sehar Nafees 1 Sujood 2 Sheeba Hamid 3 1. Department of Commerce, Aligarh Muslim University, Aligarh 2. Department of Tourism and Hospitality Management, Jamia Millia Islamia, New Delhi, India 3. Department of Commerce, Aligarh Muslim University, Aligarh ABSTRACT In today’s rapidly changing work landscape, ensuring a good balance between work and personal is a critical con- cern for employees. This equilibrium significantly influences their overall well-being, affecting work attitudes and behaviours. Research on the tourism and hospitality (T&H) workforce has covered many topics, but there remains an evident gap in scholarly investigations specifically addressing the well-being of employees in this industry. This work intends to fill the void by undertaking a thorough systematic literature review (SLR) focusing explicitly on employee well-being within the T&H sector. This thorough technique helped us identify and evaluate the most relevant studies from an extensive literature. The main goal of this academic paper is to address the identified research gap and pro- vide practical insights for various stakeholders. Policymakers could benefit from recognising T&H workers’ challenges and opportunities. Practitioners, including businesses in this sector, can gain valuable guidance on implementing strategies that promote work-life balance among their workforce. Scholars will also discover a consolidated resource that informs their future research and assists them in contributing to employee well-being discussions. Our results may also help T&H organisations develop work-life-balanced workplaces. Our rigorous literature analysis and practi- cal insights seek to improve employee well-being, organisational performance, and industry vitality. KEYWORDS Employee Well-being, Tourism, Hospitality, Systematic Literature Review, Tourism Employees. ARTICLE HISTORY Received 12 November 2023 Accepted 26 March 2024