RFID Role in Efficient Management of Healthcare Systems: A System Thinking Perspective Yahia Zare Mehrjerdi Yahia Zare Mehrjerdi Department of Industrial Engineering Yazd University Yazd Iran KEYWORDS ABSTRACT This paper presents an analysis toward understanding the business value components that a healthcare organization can drive by adopting RFID technology into its system. This researcher proposes some propositions and frameworks for evaluating the business value of RFID technology. Author illustrates the concepts drawing on the experience of nine case studies already presented on the healthcare topics and service industries. Thereafter, a framework as a set of propositions based upon relevant literature, case studies from the field, and expert's intuition, is formulated. The proposed propositions are validated through causal loop logic and systems thinking philosophy. To fully understand this topic some applications of radio frequency identification in healthcare management and other industries are briefly discussed. © 2015 IUST Publication, IJIEPR, Vol. 26, No. 1, All Rights Reserved. 1. Introduction  Today, the safety of working locations, products, transportations and customers are the main things to managers. In Pharmaceutical industry that is even more important. This is because the safety of the people and nations also must be taken into consideration. Refreshable goods often require strict control of storage / transportation environments such as high and low temperature. The expiration date must be taken into consideration as well. Tracking and tracing processes offer the documentation * Corresponding author: Yahia Zare Mehrjerdi Email: yazm2000@yahoo.com needed to ensure these safety requirements. Tracking and tracing are ineffective most often. This is because they are reactive instead of proactive. If we use EPC technology, products can be tracked and traced very easily. Any person who has access to information along the supply chain can find out the historical background on a particular drug, as well as its current location. EPC technology verifies information at every point along the supply chain helping to ensure product integrity (Anonymous, 2005). Automatic identification and data collection (AIDC) had made large contributions to many companies bottom line. Radio Frequency Identification is one of the most wanted Healthcare, efficient management, RFID, systems thinking January 2015, Volume 26, Number 1 pp. 45-61 http://IJIEPR.iust.ac.ir/ Int t e erna at ti o on a al J Jo ou urn a al o of Ind du us s t tri a al Eng gine e e ering g & & Pr o od du uc c t ti o on R Re es s e e a ar c ch pISSN: 2008-4889