International Journal of Management Studies ISSN(Print) 2249-0302 ISSN (Online)2231-2528 http://www.researchersworld.com/ijms/ Vol.–V, Issue –1(1), January 2018 [1] DOI : 10.18843/ijms/v5i1(1)/01 DOI URL :http://dx.doi.org/10.18843/ijms/v5i1(1)/01 Job Satisfaction and Retention of Healthcare Professionals Priyanka Singh Jadon, Research Scholar, C.R.I.M., Barkatullah University, Bhopal, India. Bal Krishna Upadhyay, Faculty of HRM, IIFM, Bhopal, India. ABSTRACT Several changes are occurring in the business environment, perhaps the management or other dominant forces have brought the current changes, but, it has certainly contributed to increased complexities. This has lead the healthcare sector to a critical state, where management is juggling a lot of issues and the employees are often much stressed out. Medical practitioners usually feel that they are deprived from the happiness they deserve; and the criticality of the issue has grown with growing dissatisfaction among them. This brings forth the issues of shortage and attrition as a major concern for the management due to its affect on efficiency and effectiveness of the healthcare delivery system. The retention of employees is considered pivotal for the hospitals as it is interpreted in terms of their services and patient satisfaction. The study revolves around exploring and understanding the healthcare setup in India and its other attributes, which may directly or indirectly influence hospital sector regarding their employee's satisfaction and lives, and coerce them to turnover. In this context, the study focuses on providing an insight into job satisfaction and retention; along with that it attempts to identify and establish the attributes acting as determinants of job satisfaction and retention. Keywords: Job Satisfaction, Retention, Hospital setup, Medical Professionals, Healthcare Professionals etc. INTRODUCTION: Satisfaction of the employees is necessary for every employer and along with that it is the necessity of the time. It was believed that medical professionals are very self-sacrificing people and therefore people have more expectations from them (Bhat, 1993). But in the past few years in India as well as globally certain cases of dissatisfaction have been observed. Resolving these issues and facing them is essential because they clearly prognosticate an incommode in the immediate and long term future of the hospital, if they remain unaddressed. Everyone has certain expectations from their job but, most of the time people are often found to be facing the things which drag them towards content, distrust and dissatisfaction. Most of the times especially in case of medical professionals the joy of giving life and saving it, gives them a lot of happiness and fulfillment which adds to their satisfaction level, but, it is observed that they are still dissatisfied and disoriented sometimes, which leads to major issues at organizational level i.e. migration (Davidson, Folcarelli, Crawford, Duprat, & Clifford, 1997); lack of engagement and high turnover rates. Ultimately, all the positive traits of the job don’t seem good enough and dissatisfaction level hikes up compromising their performance; all this ultimately drags them towards turnover (Morrison, Burke, & Greene, 2007). At individual level, In a healthcare setting, employee's satisfaction has been found to be positively related to quality of service and patient satisfaction (Tzeng, 2002). Several earlier studies have probed the intricate combination of job satisfaction, performance, commitment and retention (Griffeth, Hom, & Gaertner, 2000; Wood, Yaacob, & Morris, 2004). The workforce crunch is often explored in context with retention because it is anticipated to compromise the performance at individual and organizational level along with affecting the recruitment and retention possibilities in several sectors including healthcare. Therefore, shortage of employees is considered as a