A multidimensional platform
ecosystem framework
Sergey Yablonsky
Graduate School of Management, St. Petersburg State University,
St. Petersburg, Russian Federation
Abstract
Purpose – Ecosystems that support digital businesses maximize the economic value of network
connections. This forces a shift toward platforms and ecosystems that are collaborative by nature by
applying business models with multiple actors playing multiple roles. The purpose of this study is to
show how the main concepts emerging from research on digital platform ecosystems (DPEs) could be
organized in a taxonomy-based framework with different levels or dimensions of analysis. This study
discusses some of the contingencies at these different levels and argues that future research needs to
study DPEs across multiple levels of analysis. While this integrative framework allows the comparison,
contrast and integration of various perspectives at different levels of analysis, further theorizing will be
needed to advance the DPE research. The multidimensional framework proposed here involves the use
of a multimethodological approach that incorporates a synergy of businesses, technological innovations
and management methods to provide support for research in interrelationships across platform
ecosystems (PEs) on a regular basis.
Design/methodology/approach – This paper proposes a new PE framework by constructing a formal
taxonomy model that explains a vast group of phenomena produced by the PEs.
Findings – In addition to illustrating the PE taxonomy framework, this study also proposes a clear and
precise description and structuring of the information in the ecosystem domain. The PE framework assists in
identification, creation, assessment and disclosure research of platform business ecosystems.
Research limitations/implications – Because of the large number of taxonomy concepts (over 200),
only main taxonomy fragments are shown in the paper.
Practical implications – The outcomes of this research could be used for planning, oversight and control
over ecosystem management and the use of ecosystem’s knowledge-related resources for research purposes.
Originality/value – The PE framework is original and represents an effective tool for observing PEs.
Keywords Multisided platform, Business platform ecosystem, Taxonomy framework,
Technological platform
Paper type Research paper
1. Introduction
The systems approach to studies of complex phenomena has a long tradition in a wide range
of disciplines (Granstranda and Holgerssonb, 2019). In the past two decades, the concept of
innovation and business ecosystem (BE) has become popular (Gomes et al., 2018; Gupta
et al., 2019). This is not just a metaphor but also a powerful definition that calls for
conceptual research analysis. Industry sources are similarly demonstrating interest in BEs
and digital technologies (Gartner, 2017; Desmet et al., 2017; DeBeasi and Knoernschild, 2019;
Blosch and Burton, 2016, 2019). Organizations are seeking opportunities to innovate
business models (BMs), turning their attention outward into the BE of customers, partners,
suppliers and other actors – including “things”– to create new services, products and
experiences. To take advantage of the BE, scholars recognize that it represents far more
than just a network of relationships; it is a dynamic, self-organizing, resilient system
Platform
ecosystem
framework
2003
Received 1 July 2019
Revised 25 December 2019
16 February 2020
Accepted 18 February 2020
Kybernetes
Vol. 49 No. 7, 2020
pp. 2003-2035
© Emerald Publishing Limited
0368-492X
DOI 10.1108/K-07-2019-0447
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