ORIGINAL PAPER
ΕΡΕΥΝΗΤΙΚΗ ΕΡΓΑΣΙΑ
ARCHIVES OF HELLENIC MEDICINE 2024, 41(5):680-690
ÁÑ×ÅÉÁ ÅËËÇÍÉÊÇÓ ÉÁÔÑÉÊÇÓ 2024, 41(5):680-690
Leader-member exchanges in military
healthcare organizations
The interplay of relational dynamics
OBJECTIVE To explore the dynamics of dyadic interactions, as it was argued
that leader-member relationships are formed and evolved as a social elabo-
ration of interdependent dynamics that in turn shape the quality of those
relationships in the specific social context. METHOD A quantitative survey
was carried out in a military hospital where 53 leaders and 160 members
that participated successfully established 160 leader-member pairs. RESULTS
It was found that relational dynamics which exist in the military healthcare
context shape the quality of leader-member relationships, influencing in turn
leadership effectiveness. It was also shown that subordinates’ intentional
withholding of opinions and suggestions around work issues negatively influ-
ences members’ perception of the quality of their relationship with leaders
and this negative phenomenon in relationships can be eased by building up
strong relational identities and increasing the frequency of leader-member
meetings. CONCLUSIONS The understanding of human social constructions
was reinforced by giving prominence to the existence of certain dynamics
(relational identity, organizational silence and frequency of work meetings)
which influence leadership relationships among military healthcare profes-
sionals. The study’s findings support the notion that enhancing self-worth
through quality leader-member interactions and supporting open communi-
cation constitute a stepping-stone towards work effectiveness in healthcare
organizations.
...............................................
Ε. Maritsa,
1
A. Goula,
1
A. Psychogios,
2
D. Latsou,
1
G. Pierrakos
1
1
Department of Business Administration,
School of Administrative, Economics
and Social Sciences, University
of West Attica, Athens, Greece
2
Business School of Loughborough,
University of Loughborough,
Loughborough, United Kingdom; ALBA
Graduate Business School, The American
College of Greece, Athens, Greece
Copyright © Athens Medical Society
www.mednet.gr/archives
ARCHIVES OF HELLENIC MEDICINE: ISSN 11-05-3992
Η διεπαφή ηγέτη-μέλους σε
στρατιωτικούς οργανισμούς
υγειονομικής περίθαλψης:
Η αλληλεπίδραση
των σχεσιακών δυναμικών
Περίληψη στο τέλος του άρθρου
Submitted 18.11.2023
Accepted 9.12.2023
Key words
Leader-member exchange
Military hospital
Organizational silence
Relational dynamics
Relational identity
It has not always been the case in the past, but nowa-
days leaders face one of the biggest challenges which is
to make people and organizations, especially healthcare
organizations being adaptable and resilient in the face of
increasingly dynamic and demanding environments (e.g.
bioevents, market unpredictability, abrupt change of work
conditions).
1
In this complex, eco-systems members that
constitute the organizational social capital need to view
their everyday practices through the lens of “relational
versatile presence” in order to evolve in the workplace.
2,3
This relational approach provides a subtle understanding
of leadership practices that is crucial in healthcare set-
tings where science and rational methods of healthcare
professionals are influenced by the unpredictability of
medical-emergency, affecting relationships, their inter-
dependencies and the effectiveness of management in
healthcare organizations.
4–6
Moreover, there is a pressure placed on leaders in
healthcare environments due to the economic downturn,
the current health crisis (COVID-19) and by taking into ac-
count that exposure to traumatic events (natural disasters,
violence, terrorism) is common and more than 2/3 of the
general population may experience them during their life
cycle.
7,8
In this crisis context, it was made clear that a leader-
ful environment or organization was needed to address the
issues. As it is mentioned, people in the military are used to
working under stress in uncertain environments and they
are organized, have a good logistics set-up and are usually