VIKALPA • VOLUME 49 • ISSUE 2 • APRIL-JUNE 2024 1
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Organizational
Learning Culture and
Firm Performance:
The Mediating Role
of Learning Agility
Aastha Tripathi
School of Management and Labour Studies, Tata Institute of Social Sciences,
Mumbai, Maharashtra, India
VIKALPA
The Journal for Decision Makers
1–14
© The Author(s) 2024
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permissions-india
DOI: 10.1177/02560909241254996
journals.sagepub.com/home/vik
This article delves into the critical role of learning agility in the Indian context. It specif-
ically explores how an organizational learning culture (OLCu) fosters an employ-
ee’s ability to learn and adapt—their learning agility—which ultimately translates into
improved firm performance. Employing a cross-sectional research design, the study
gathers data through self-administered surveys from over 313 employees working
in hardware service firms within the Indian IT sector. Path analysis is then utilized
to analyse the collected data and unveil the underlying relationships. The findings
unveil a fascinating interplay between OLCu, learning agility and firm performance.
The study suggests that OLCu acts as a catalyst, fostering a work environment that
encourages continuous learning and development. This, in turn, fosters employee
learning agility. However, the research also reveals that learning agility plays a medi-
ating role, meaning it partially explains the effect of OLCu on firm performance. In
simpler terms, while a strong OLCu is crucial, it is the employee’s enhanced learning
agility that truly unlocks the door to improved firm performance. This research offers
valuable insights that can empower organizations in the Indian IT landscape. By
nurturing a vibrant OLCu, companies can equip their employees with the tools and
support they need to become more learning agile. This agility translates into a work-
force that can readily adapt to new technologies, evolving customer demands, and a
dynamic business environment. Consequently, firms can expect greater innovation,
improved service delivery, and, ultimately, a significant boost in overall performance.
This research also contributes significantly to the existing body of knowledge. It adds
a fresh perspective to organizational learning theory by highlighting the crucial role of
learning agility as a bridge between OLCu and firm performance, particularly in the
Indian IT sector.
KEY WORDS
Firm Performance
Information Technology
Learning Agility
Organizational Learning
Culture
India
Executive
Summary
RESEARCH
includes research articles
that focus on the analysis
and resolution of managerial
and academic issues based
on analytical and empirical
or case research