Palliative and Supportive Care
cambridge.org/pax
Editorial
Cite this article: Yan H, Kukora SK, Arslanian-
Engoren C, Deldin PJ, Pituch K, Yates JF
(2019). Aiding end-of-life medical decision-
making: A Cardinal Issue Perspective. Palliative
and Supportive Care,1–3. https://doi.org/
10.1017/S1478951519000981
Received: 27 September 2019
Accepted: 27 October 2019
Author for correspondence:
Haoyang Yan, Department of Psychology,
University of Michigan, 3071 East Hall,
530 Church Street, Ann Arbor, MI 48109.
E-mail: haoyangy@umich.edu
© Cambridge University Press 2019
Aiding end-of-life medical decision-making:
A Cardinal Issue Perspective
Haoyang Yan, M.S.
1
, Stephanie K. Kukora, M.D.
2
,
Cynthia Arslanian-Engoren, PH.D., R.N., A.C.N.S.-B.C., F.A.H.A., F.A.A.N.
3
,
Patricia J. Deldin, PH.D.
1,4
, Kenneth Pituch, M.D.
2
and J. Frank Yates, PH.D.
1
1
Department of Psychology, University of Michigan, Ann Arbor, MI;
2
Department of Pediatrics, University of
Michigan Medical School, Ann Arbor, MI;
3
Department of Health Behavior and Biological Sciences, School of
Nursing, University of Michigan, Ann Arbor, MI and
4
Department of Psychiatry, University of Michigan, Ann Arbor, MI
Many challenges exist in bridging communication gaps between clinicians and patients in
end-of-life decision-making in which there is a continuum of treatment possibilities (Breen
et al., 2001; Pochard et al., 2005; White et al., 2007). The shared decision-making approach
has demonstrated the potential for improving decisions to achieve better quality of care
(Teno et al., 2004; Thompson et al., 2004; Dowling and Wang, 2005; Makoul and Clayman,
2006). However, sharing of end-of-life decisions in practice happens infrequently due to
factors such as time constraints, inadequate communication, clinical situations (e.g., sensitive
topics, including end-of-life discussions), and patient characteristics (e.g., older age and poor
health condition; White et al., 2007; Joseph-Williams et al., 2014). Additionally, debate regard-
ing exactly what shared decision-making entails and how it can and should be adopted into
practice has likely also hindered its acceptance by medical providers (Makoul and Clayman,
2006). We propose a new approach — using the Cardinal Issue Perspective on decision-
making as a checklist for routinely performing shared decision-making in end-of-life situa-
tions. The Cardinal Issue Perspective has the potential to streamline and address important
decision-making considerations that may not be fully attended to in current clinical shared
decision-making models and practice.
The Cardinal Issue Perspective (Yates, 2003), based on the existing extensive literature in
decision science, is a comprehensive and well-recognized framework for managing decision
processes and ensuring quality. Its utility has been demonstrated in a variety of practical set-
tings, including understanding the decision-making of elderly people in value-laden healthcare
decisions (Bynum et al., 2014). It theorizes that a decision process must address all 10 cardinal
issues in some way, e.g., by deliberation, habit, or social norm. The more adequate the resolu-
tions are, the more likely it is that the decision at hand will be successful. A lack of awareness
or poor understanding of all 10 cardinal issues by decision makers, however, may result in
problematic resolutions. For instance, a patient or a surrogate decision maker who is unaware
of palliative medicine options and long-term implications of life-sustaining treatments may
later find that the decision is in conflict with personal values and the outcomes not as expected
(Teno et al., 2000; Nelson et al., 2005). Therefore, we suggest using the 10 cardinal issues
checklist (Yates, 2003) for clinicians, patients, and surrogate decision makers to scrutinize
decision-making at each phase to smooth the communication process and maximize the
chance of making an effective decision (Table 1 for an end-of-life decision example).
Current models (e.g., Makoul and Clayman, 2006) may not fully address all of the cardinal
issues, suggesting opportunities to improve shared decision-making.
The first three cardinal issues are devoted to setting the stage for decision-making efforts.
Need emphasizes bringing up the decision problem at the right time and discussing the
urgency of the decision, giving clinicians, patients, and surrogate decision makers opportu-
nities to discuss the benefits and risks of watchful waiting vs. actively making a decision,
e.g., continuing current treatments and withdrawing life support. In addition to determining
decision makers and their preferred level of involvement, Mode encourages not only provid-
ing resources to support decision-making (e.g., consultants, decision guide worksheets, and
websites) but also discussing the content together to help patients and surrogate decision
makers understand issues pertinent to decision-making. Investment refers to kinds and
amounts of resources stakeholders contribute in the decision-making process itself. It is
not often discussed in shared decision-making models. Quantifying the resources, such as
material (time and money) and emotional efforts (stress and pressure), that decision makers
can afford to invest in making a decision, will help them manage the decision process and
balance other aspects of life. Excessive devotion of resources may result in decision-making
burnout and potentially undermine decision makers’ well-being.
The next five cardinal issues are regularly reflected in shared decision-making models
(Makoul and Clayman, 2006). In current practice, Options (reasonable options), Possibilities
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