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The role of work-life balance in shaping job satisfaction and performance
of female employees: a literature review
Siti Haerani
1
, Nurdjannah Hamid
2
, Fatmawati Wardihan
3
, Dian Intan Tangkeallo
4
1,2,3,4
Universitas Kristen Indonesia Toraja
dian.tangkeallo@gmail.com
Article Info ABSTRACT
Article history:
Received March 15
th
2023
Revised April 5
th
2023
Accepted April 25
th
2023
Work-life balance is one of the issues faced by many organizations and employees,
especially female employees. This research aims to determine the role of work-life
balance in shaping job satisfaction and performance among female employees. The
research method used is a qualitative method based on a review of previous research
literature. The results of this study are based on the review or study of literature from
national and international journals. The analysis of research journal results shows that
work-life balance significantly influences job satisfaction and employee performance.
Based on the results of research on female employees in various organizations, it is
found that female employees need work-life balance, which will affect their job
satisfaction and ultimately improve their performance. This research is limited to
studying only female employees, and it is expected that future research will be more
varied in terms of employee characteristics.
Keywords:
Employee performance,
Job satisfaction, Work life
balance, Women
©2022 Authors. Published by Arka Institute. This work is licensed under a Creative
Commons Attribution-NonCommercial 4.0 International License.
(https://creativecommons.org/licenses/by-nc/4.0/)
INTRODUCTION
The involvement of women in the workforce has consistently increased over time. Since the
1990s, the number of women working in companies and government organizations, whether as
managers or non-managers, has consistently risen. The participation and career advancement of women
in organizations not only occur in America and Europe but also in Asian countries such as Indonesia.
This is supported by the latest data from BPS (Statistics Indonesia). BPS notes that the percentage of
women who are professional workers has reached 49.99% in 2021. This figure increased by 2.52% from
the previous year, which was 48.76%.
The increasing average education level of women results in higher self-actualization, which
eventually encourages women to enter the workforce. Working women are constantly faced with a
double role, which makes it difficult for them to balance work and family time. This can affect the
individual's job performance. According to Kasmir (2016:182), job performance is the result of an
individual's work and behavior within a period, usually one year. Performance can be measured by the
ability to complete tasks and responsibilities assigned. Employees with good performance can achieve
the organization's goals. Therefore, companies always strive to achieve good employee performance.
The creation of good employee performance is associated with employee satisfaction in their
work. Many studies have tested this relationship. According to Hasibuan (2016:202), job satisfaction is
an emotional attitude of enjoying and loving one's job. This not only concerns the emotional state
experienced by employees but also relates to characteristics that result in changes in attitude and
performance related to other job-related factors. As Maslichah & Hidayat (2017) stated, job satisfaction
will encourage individuals to perform their jobs better. Therefore, efforts to achieve job satisfaction are
essential for both individuals and organizations.
For women with dual roles, job satisfaction can be achieved if they can balance their work and
family life. The scope of women's work is constantly changing due to various factors such as
technological innovations, globally connected markets, intense competition, and changes in family
patterns where both spouses work. These factors cause anxiety for women if they cannot fulfill their
KEYNESIA
International Journal of Economy and Business
Vol 3 No 1 April 2023
ISSN: 2829-7725 (Print) ISSN: 2829-7253 (Electronic)
Open Access: https://jurnal.arkainstitute.co.id/index.php/keynesia/index