Smart City Indicators Model: A Literature Review Darmawan Napitupulu 1 , Mohammad Syafrullah 2 , Dahlan Abdullah 3 , R Rosmawati 4 , Dewi Murtiningsih 5 {darwan.na70@gmail.com 1 , mohammad.syafrullah@budiluhur.ac.id 2 , dahlan@unimal.ac.id 3 , rosmawatipandia@gmail.com 4 , dewi.murtiningsih@budiluhur.ac.id 5 } 1 Research Center for Quality System & Testing Technology, Indonesian Institute of Sciences, Tangsel, Indonesia 2 Program Studi Magister Ilmu Komputer, Universitas Budi Luhur, Jl. Ciledug Raya, Jakarta, Indonesia 3 Department of Informatics, Universitas Malikussaleh, Aceh, Indonesia 4 Department of Industrial Enginerings, Institute Sains dan Teknologi TD. Pardede (ISTP), Medan, Indonesia 5 Fakultas Ekonomi dan Bisnis, Universitas Budi Luhur, Jl. Ciledug Raya, Jakarta, Indonesia Abstract: The city has an ever-increasing problem in its spatial planning over time. To be able to prevent it is needed city management through the concept of sustainable planning concept known as Smart City. City considered Smart City can have various innovations in solving problems in the city while improving the welfare and tranquility of its citizens with the support of ICT. But it seems that the concept of Smart City still has not provided an understanding let alone meaningful change. This study aims to identify various indicators of 6 (six) characteristics or dimensions as an effort to improve understanding of what factors are involved in the application of Smart City. The research method used is literature review with synthesis technique through 6 articles related to Smart City indicators study. The results showed that 45 indicators were categorized into Smart Economy (10), Smart Environment (8), Smart Government (6), Smart Living (9), Smart Mobility (6) and Smart People (6). Keywords: Smart City, Characteristic, Indicator, ICT, Synthesis, Model. 1. Introduction Smart city is a new concept related to the development, implementation and implementation of technology applied to an urban area as a complex interaction among various systems inside. Here the word city is used to refer to the city as the center of the country or region, where all the centers of life are (government, commerce, education, health, defense, etc.) and also the population in the city is relatively more than other regions (e.g village/sub urban). The city becomes the attraction of people to settle. According to (Cohen, B., 2012) Smart City is a broad approach, integrated in improving the efficiency of the operation of a city, improving the quality of life of its population, and growing its regional economy. Cohen further defines Smart City by weighting the environmental aspects into: Smart City uses ICT smartly and efficiently in using resources, resulting in cost and energy savings, improved service and quality of life, and reduces environmental footprint-all of which support innovation and the economy environmentally friendly. Other experts such as (Kourtit, K., Nijkamp, P., 2012) stated that Smart City is the result of intensive knowledge development and creative strategies in improving socio-economic, ecological, and urban competitive power. The emergence of Smart City is the result of a mix of human capital (e.g, educated workforce), infrastructure capital (e.g high-tech communication facilities), ICASI 2019, July 18-19, Banda Aceh, Indonesia Copyright © 2019 EAI DOI 10.4108/eai.18-7-2019.2288553