Journal of Policy Research, 10(2), 713-717 https://jprpk.com https://doi.org/10.61506/02.00289 713 Relaxation to Recreation: Mapping Visitor Satisfaction at Cantonment Park Abbottabad Ahmad Faraz 1 , Dr. Mohammad Alam 2 , Dr. Alam Zeb 3 Abstract This research explores visitor perceptions and needs in Abbottabad's Cantonment Park, highlighting its importance as a well-maintained urban recreational space. The data was collected through a questionnaire by utilizing Convenience sampling techniques with data was analyzed SPSS PASW Statistics 18 from 150 completed questionnaire. Findings reveal diverse visitor demographics, motivations, and areas for improvement in park facilities. Visitor satisfaction and safety are pivotal, with evenings emerging as a preferred visiting time. The study emphasizes the significance of preserving the park's natural environment and provides recommendations for enhancing its value as a vital urban asset. This study underscores the pivotal role of well-maintained urban parks in enhancing visitor experiences, fostering community well-being, and attracting tourism. This research unveils key insights into the multifaceted aspects of park utilization, emphasizing the significance of addressing visitor needs and aspirations to ensure the park's continued success and relevance. Keywords: Park, Natural Environment, Recreation, Wellbeing, Visitors’ Satisfaction 1. Introduction Public parks and green spaces play a pivotal role in the lives of urban residents, providing an essential escape from the hustle and bustle of city life. One such urban oasis, Cantonment Park in Abbottabad, Pakistan, has been a focal point for relaxation and recreation. This park has a long history and is popularly known as lady garden. Lady Gardens in Abbottabad is well-known attraction located on the main road outside St Luk’s Church. It was built soon after the establishment of Abbottabad town in January 1853, primary for the enjoyment of European women and families, but after the country’s independence, it was offered to the public. The farewell poem was written by the town’s founder, Major Abbott, and etched on a large stone slab beneath a towering cedar tree. In 1904 Allam Iqbal visited this park and wrote the poem Abar (Hazara District Gazeteer,1884). However, recent developments surrounding the park have sparked controversy and concern among the public. The Cantonment Board granted a private business the rights to develop ‘Euphoria Land’ within the park for a five -year period, raising questions about the park’s purpose and the impact of these changes. Cantonment Park, situated in the picturesque city of Abbottabad, is the only such resource available for residents and visiting tourists. As the city’s population steadily increases, the park’s significance in providing greenery and recreational opportunities becomes more pronounced. It not only fosters social gatherings and promotes community integration but also contributes to the physical and psychological well-being of residents, as research by (Somajita Paul; Harini & Nagendra 2017) suggests. Well-maintained parks like Cantonment Park hold a special place in a city’s charm, attracting both residents and visitors from nearby areas. Beyond offering leisure and relaxation, these parks play a significant role in the tourism sector, as demonstrated in studies by (Chaudhry and Tewari 2010). The way residents and visitors utilize parks depends on a variety of factors, such as social-demographics and psychographics. The utilization of parks is a subject of great importance and requires careful examination. Researchers have explored various aspects of parks, including their historical significance, accessibility, and more (Byrne and Wolch, 2009). Parks and open spaces hold diverse meanings, from health benefits to tourism and historic preservation, in modern urban settings, their evolving role requires a fresh perspective for continued enjoyment of their advantages. (Brink, et al, 2016). 1.1. Objectives The study aims to evaluate visitors' perceptions by: • Analyzing their awareness and understanding of the park. • Assessing the visitor’s satisfaction • Reviewing the quality of facilities and services offered at Jinnah Park. 2. Literature Review The literature surrounding public parks, green spaces, and visitor satisfaction offers valuable insights into the dynamics at play in Cantonment Park, Abbottabad. Public Park are important place of recreation and paly of joy for the residents and visitors of the city While providing opportunity for leisure and recreation is basic human right. Parks are essential for community health and well-being, contributing to higher physical activity levels and healthier communities and the presence of parks has been linked to improved overall health and quality of life for residents (Romagosa, et al, 1 Lecturer Department of Tourism & Hotel Management, University of Swabi, KP, Pakistan 2 Assistant Professor Department of Tourism & Hospitality, Hazara University Mansehra, KP, Pakistan 3 Associate Professor; Department of Tourism & Hotel Management, University of Malakand, KP, Pakistan