Case Study: Coaching in a Career-Advancement and
Leadership-Development Program for Women
Lyne Desormeaux
Desormeaux Leadership Consulting, New York, New York, United States
This case study describes my experience consulting with an international
company on a leadership-development and career-advancement program for
women. It aims to highlight the decision-making process that I applied while
designing and conducting the coaching element of the program and to share best
practice implications for coaching in such programs. I begin by describing the
program’s goal and the coaching request. Next, I consider the critical aspects of
the coaching element; in doing this, I will highlight the challenges I faced and
the choices I made. Then I report on the program’s outcomes, offer recom-
mendations for organizations conducting similar diversity efforts, and make
suggestions about what consultants who provide coaching in such programs
should pay particular attention to. Finally, I conclude with a discussion of
limitations and a summary of lessons learned.
Keywords: coaching, leadership development, career advancement, diversity, executive
education
There are far fewer women in senior leadership roles than men. Many
organizations are addressing the discrepancy and doing so in a myriad of
ways. In 2019, a Fortune 500 global financial services firm piloted a career-
advancement and leadership-development program to help address the
situation in their organization. I was asked to consult on the design and
implementation of the coaching component of the program. This case study
will examine the decision-making process that I undertook to design and
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
This article was published Online First April 6, 2023.
Correspondence concerning this article should be addressed to Lyne Desormeaux,
Desormeaux Leadership Consulting, 217 E. 70th Street #842, New York, NY 10021,
United States. Email: lyne@desormeauxconsulting.com
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Psychology of Leaders and Leadership
© 2023 American Psychological Association 2023, Vol. 26, No. 2, 127–147
ISSN: 2769-6863 https://doi.org/10.1037/mgr0000140