https://doi.org/10.1177/1049732319829434
Qualitative Health Research
1–11
© The Author(s) 2019
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DOI: 10.1177/1049732319829434
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Research Article
Introduction
Our global and local communities are increasingly
affected by homelessness, a complex issue with signifi-
cant health implications. Homelessness is strongly associ-
ated with morbidity from both chronic health conditions,
such as cardiovascular and respiratory conditions, as well
as mental health disorders, such as schizophrenia
(Aldridge et al., 2018). Individuals experiencing home-
lessness report lower health-related quality of life and
increased hospital readmissions compared with the gen-
eral population (Saab, Nisenbaum, Dhalla, & Hwang,
2016; Sun, Irestig, Burström, Beijer, & Burström, 2012).
These inequalities further increase when considering
overlapping marginalization and multimorbidity; morbid-
ity and mortality appear to increase proportionally with
social exclusion (Aldridge et al., 2018). At the extremes,
the life expectancy of those living in poverty in a Canadian
municipality was found to be 21 years less than that of the
wealthiest residents (DeLuca, Buist, & Johnston, 2012).
In 2014, the Living in Niagara Report identified
homelessness as a primary area of concern for the
Regional Municipality of Niagara (“Niagara region”) in
Ontario, Canada (Niagara Connects, 2014b). The Niagara
region is located in southern Ontario and is home to
nearly 450,000 people from diverse social, economic,
and cultural backgrounds (“About Niagara Region,”
2018). The percentage of people living below the low
income measure in Niagara was 17.6% in 2012 (Niagara
Connects, 2014a), a rate of poverty higher than that of
Ontario and the rest of Canada (“Income Research Paper
Series: Low Income Measure,” 2018). The waitlist for
829434QHR XX X 10.1177/1049732319829434Qualitative Health ResearchRamsay et al.
research-article 2019
1
McMaster University, Michael G. DeGroote School of Medicine,
Niagara Regional Campus, St. Catharines, Ontario, Canada
Corresponding Author:
Rahat Hossain, Michael G. DeGroote School of Medicine, McMaster
University, Niagara Regional Campus, 1812 Sir Isaac Brock Way,
St. Catharines, Ontario, Canada L2S 3A1.
Email: rahat.hossain@medportal.ca
Health Care While Homeless:
Barriers, Facilitators, and the Lived
Experiences of Homeless Individuals
Accessing Health Care in a Canadian
Regional Municipality
Natalie Ramsay
1
, Rahat Hossain
1
, Mo Moore
1
, Michael Milo
1
,
and Allison Brown
1
Abstract
Persons struggling with housing remain significantly disadvantaged when considering access to health care. Effective
advocacy for their needs will require understanding the factors which impact their health care, and which of those most
concern patients themselves. A qualitative descriptive study through the lens of a transformative framework was used
to identify barriers and facilitators to accessing health care as perceived by people experiencing homelessness in the
regional municipality of Niagara, Canada. In-person, semi-structured interviews with 16 participants were completed,
and inductive thematic analysis identified nine barriers and eight facilitators. Barriers included affordability, challenges
finding primary care, inadequacy of the psychiatric model, inappropriate management, lack of trust in health care
providers, poor therapeutic relationships, systemic issues, and transportation and accessibility. Facilitators included
accessibility of services, community health care outreach, positive relationships, and shelters coordinating health care.
Knowledge of the direct experiences of marginalized individuals can help create new health policies and enhance the
provision of clinical care.
Keywords
health-seeking behavior; transformative framework; qualitative descriptive; thematic analysis; barriers; facilitators;
qualitative’ semi-structured interviews; Canada