Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=uqmj20 Quality Management Journal ISSN: 1068-6967 (Print) 2575-6222 (Online) Journal homepage: http://www.tandfonline.com/loi/uqmj20 Factors influencing customer choice in selection of banks in Kuwait Mohamad N. AlNajem To cite this article: Mohamad N. AlNajem (2018) Factors influencing customer choice in selection of banks in Kuwait, Quality Management Journal, 25:3, 142-153, DOI: 10.1080/10686967.2018.1474678 To link to this article: https://doi.org/10.1080/10686967.2018.1474678 Published online: 10 Aug 2018. Submit your article to this journal Article views: 4 View Crossmark data