Malaysian Business Management Journal (MBMJ) 1(1) (2022) 35-39 Quick Response Code Access this article online Website: www.mbmj.com.my DOI: 10.26480/mbmj.01.2022.35.39 Cite The Article: Zhao Sikun (2022). The Trust of Different Age Groups to Information Released by Different Agencies on Social Media Platforms. Malaysian Business Management Journal, 1(1): 35-39. ISSN: 2821-2983 (Online) CODEN: MBMJAO RESEARCH ARTICLE Malaysian Business Management Journal (MBMJ) DOI: http://doi.org/10.26480/mbmj.01.2022.35.39 THE TRUST OF DIFFERENT AGE GROUPS TO INFORMATION RELEASED BY DIFFERENT AGENCIES ON SOCIAL MEDIA PLATFORMS Zhao Sikun Lingnan University, 8 Castle Peak Road, Tuen Mun, Hong Kong, China *Corresponding Author Email: This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. ARTICLE DETAILS ABSTRACT Article History: Received 20 August 2022 Accepted 27 September 2022 Available online 27 September 2022 In the context of the contemporary information society, social media is an indispensable information tool in daily life. The fluidity and openness of information on social media lead to a mix of information on its platforms, often making it impossible for users to distinguish the authenticity of the information. It is common for false information to be widely spread and official announcements to be questioned by netizens. Studying how people obtain information on social media and the degree of trust in the information released by different platforms is of great significance for strengthening the management of information dissemination, improving the information dissemination mechanism, and promoting the peaceful development of the media. This study will take social media users of different age groups as the research object through case studies, questionnaires, and interviews to explore the differences in the trust degrees of different age groups in various information on social media platforms and to further compare and analyze the differences. On the one hand, it can grasp the current research on the information trust model of social media users of all ages, and on the other hand, it hopes to provide effective countermeasures and suggestions for strengthening new media information management. KEYWORDS Social Media, Age Group, Information Trust Degree, Information Dissemination, Social Reversal Events 1. INTRODUCTION With the rapid development of information technology and smartphones, the Internet has long become an inseparable part of people's lives. As the carrier platform of the Internet, social media has naturally become an important channel for people to obtain information. The Digital 2021 Global Overview Report shows that the number of social media users worldwide will reach 4.2 billion in 2021, and China has 931 million social media users (Jing and Peng , 2017). These users distribute in various age groups, affecting the dissemination process of social media information. Users of each age group are disseminators and receivers of information. However, in the era of the post-truth Internet, social media platforms have mixed information releases, resorting to one-sided information of emotions and personal beliefs, false information and rumors, which can influence public opinion and public opinion more than stating objective facts (Tian, 2013). In the context of the Internet, the widely disseminated and unconfirmed information that has a negative impact on the Internet society by using Internet platforms can be called Internet rumors 2. There have been many public opinion reversal events caused by false information in recent years. Only the China People's Daily Online Public Opinion Data Center sorted out 22 public opinion reversal events that caused substantial repercussions in 2021 (Teng, 2020). Different information agencies publish a large amount of information on social media platforms, requiring users to identify the information's credibility and give feedback. Moreover, because groups of different age groups show different degrees of trust in the information on social media due to the influence of ideas, it often becomes a contradiction and conflict of information: young people feel that the information of the elderly is blocked, older people think young people's news is fake. At the same time, users of different age groups will selectively spread some information according to their own judgment due to the influence of their characteristics (The SPSSAU project, 2022). Therefore, this research will base on user groups of different age groups and analyzing the behaviors of users of various age groups in receiving information and the habits of using social media to reconcile the information contradictions caused by the age difference among netizens. Help government departments establish a better Internet platform information supervision mechanism and suggest social media management. Figure 1 2. RESEARCH DESIGN 2.1 Research Logic Analysis With the rapid development of Internet technology, more and more users