892 Copyright © 2013, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Chapter 46 New Models for ICT- Based Medical Diagnosis ABSTRACT This chapter is focused on evaluation of the links between physiology of human body and human emotional states in order to help specialists to perform a correct diagnosis correlated to patient’s expectations and emotional states, as denoted here “the Trust Diagnosis” (TD). The approach in these techniques is different from the previous ones. Instead of observing and classifying the people’s responses to ex- ternal stimuli or internal emotional factors, the authors are interested in developing a mechanism that appropriately describes the doctor-patient interaction via emotional states caused by disease and/or by doctor’s examination, and that can lead to a TD. The authors intend to develop this approach in two stages: the first stage is focused on emotion models expressed in a qualitative formalism capable to link analytic tools to emotion expressions and deliver significant information for both laboratory analysis methods and doctors’ diagnoses. The second stage is focused on the improvement of the automated medi- cal diagnosis based on biological feature selection and classification, as biological features represent patterns of important information. INTRODUCTION The medical diagnosis is nowadays confronted with new and often unexpected challenges that provoke a large range of emotional responses. Since no two responses are alike, a variety of emotional behaviors are encountered among pa- tients and therefore medical personnel have to face both medical diagnosis as well as patient’s trust. When these two antagonists desiderate is met, the chances for patient’s healing grow. Our work deals with this issue and proposes a new model Calin Ciufudean Stefan cel Mare University, Romania Otilia Ciufudean ARENI Medical Center, Romania Constantin Filote Stefan cel Mare University, Romania DOI: 10.4018/978-1-4666-3990-4.ch046