HealthCare Nursing Journal, Vol 6 No 1 | 14
Original Article
The Relationship of Motivation with Therapeutic Communication of
Nurses in One of The Public Hospitals in Cimahi City
Rahmi Imelisa
1*
, Dio Rifki Cahyandi
1
, Khrisna Wisnusakti
1
, Setiawati
1
, Lilis Rohayani
1
1
Department of Nursing, Faculty of Health Sciences and Technology, Jenderal Achmad Yani University
Cimahi, Indonesia
Article Information ABSTRACT
Received: 16 December 2023
Revised: 21 January 2024
Accepted: 24 January 2024
Available online: 31 January 2024
Keywords
Therapeutic communication is a major medium to build a
therapeutic relationship between nurses and patients.
Therapeutic communication that is not carried out properly
will cause patients to be less cooperative in accepting every
action given, feeling dissatisfied and even asking for forced
return. The implementation of this therapeutic
communication is influenced by the desire, passion and
motivation of the nurse to do the work. An evaluation at a
general hospital in Cimahi City, shows that the
implementation of this communication was only 80%, which
is below the target of 90%. This study aims to determine the
relation between nurse motivation and the implementation
of therapeutic communication to patients at a general
hospital in Cimahi City. A quantitative research and a cross-
sectional approach used in the study. Technic sampling used
a purposive sampling, 41 nurses being involved. Data was
collected with a questionnaire for motivation and
observation guidance for the implementation of therapeutic
communication. Data analyzed with frequency distribution
and chi square test. The results showed that 21 respondents
(48,8%) had low motivation, and 19 respondents (46,3%)
implemented complete therapeutic communication.
Bivariate analysis showed that there was a relationship
between nurse motivation and the application of
therapeutic communication with p-value 0.001 (< α=0.05). It
is recommended to the hospital management to increase
the motivation of nurses by holding various activities or
making certain policies.
Motivation, Therapeutic
communication, Nurse
Correspondence
Phone : (+62)8996036184
Email: rahmiimelsa@gmail.com
Website
https://journal.umtas.ac.id/index.php/hea
ltcare/index
Doi
https://doi.org/10.35568/healthcare.v6i1.4
270
©The Author(s) 2024
This is an Open Access article distributed
under the terms of the Creative
Commonss Attribution-Non Commercial
4.0 International License
INTRODUCTION
Hospitals are institutions that provide health
services to meet the needs of health service
users, and of course strive to achieve good
quality (Sondakh et al., 2022). The quality of
hospital services is regulated in the Republic
of Indonesia Minister of Health Regulation
No. 12 of 2020 where one of the indicators of
Vol. 6 No.1 (2024) Hal 14-18