Research Article
Volume 4 Issue 2 - May 2017
DOI:10.19080/PBSIJ.2017.04.555633
Psychol Behav Sci Int J
Copyright © All rights are reserved by Anu Priya Punia
Gender Difference in of Organisational Behaviour
(OCB) and Motives Underlying OCB
Anu Priya Punia* and Radhey Shyam
Department of Psychology, M.D. University, India
Submission: May 09, 2017; Published: May 31, 2017
*Corresponding author: Anu Priya Punia, Department of Psychology, M.D. University, Rohtak, India, Email:
Introduction
“People’s behaviour makes sense if you think about it in terms
of their goals, needs and motives” Thomas Mann
Psychology is the science of behaviour, understanding
“why aspect of behaviour” is of utmost importance. It is a
basic human need to understand what motivates an individual
to act in a certain manner. Organisational Psychologists
acknowledge this essential aspect and hence are focused on
understanding what drives people and how can these motives
be understood to facilitate efficiency of workforce. One such
behaviour that is extensively studied within an organisation
is Organisational Citizenship Behaviour (OCB). OCB may be
understood as “Individual Behaviour that is discretionary, not
directly or explicitly recognised by the formal reward system
and that in the aggregate promotes the effective functioning
of the organisation” [1]. This means that these behaviours are
not mandated or a requisite for a job but are rather voluntarily
indulged in by employees. Upon reflection the question that
needed answering was why certain employees felt compelled
to indulge in behaviours which were neither acknowledged
nor rewarded directly by the organisation. Rioux & Penner [2]
were the first to study the possible motives which might explain
why OCB occurred. This phenomenon was further studied by a
number of researchers [3]; Finkelstein [4]. Despite numerous
studies it is essential to know what the motives are and do
they vary from individual to individual. The current study aims
at understanding whether Gender plays a role in the extent to
which an employee exhibits such voluntary behaviours and
whether males and females differ in motives underlying such
behaviours.
Organisational Citizenship Behaviour (OCB)
In Organisational & Industrial Psychology, Organisational
Citizenship Behaviour is understood as an individual’s elective
undertaking within an organisation that is in no way a part of
their ordained tasks. This concept of OCB has been researched
for over three decades now. The attempts to understand this
concept and relate it to other variables date back to early 1980’s.
Various researchers over the years have tried to delineate the
dimensions of OCB. Over time a number of taxonomies pertaining
to this concept came into being in order to comprehend these
voluntary behaviours. The term “Organisational Citizenship
Behaviour” was first introduced by Organ & Bateman following
which researchers have identified about thirty different forms
of OCB.
Psychology and Behavioral Science
International Journal
ISSN 2474-7688
Psychol Behav Sci Int J 4(2): PBSIJ.MS.ID.555633 (2017) 001
Abstract
Do men and women really differ in the kind of behaviour they display? Do their motives for indulging in certain behaviours differ from
one another? This Gender debate has been a subject for speculation for the behaviourist. In today’s competitive world one needs an edge over
another to succeed; the organisations especially like to understand aspects that will enable them to retain this edge. Human resource is one
such area that if utilized to its true potential can ascertain wonderful result, however in order to so the management needs to understand their
workforce. Understanding workforce also entails understanding the basic gender differences underlying behaviour. The current study focuses
on understanding whether the female and male employees in an organisation differ in displaying Organisational Citizenship Behaviour (OCB)
and whether their motives for indulging in this non mandatory behaviour differ as well. The study was conducted on 140 employees (70
Females, 70 Males) from the Information Technology sector.
Keywords: Gender difference; OCB; Motives; Organisation