International Journal of Interdisciplinary Organizational Studies
ISSN: 2324-7649 (Print) ISSN: 2324-7657 (Online)
Volume 18 No. 1, 2023
Page | 355
The Impact and Assessment of Rural Electrification and The
Value Addition to MSMES: A Study of Haryana State
Dr. Geetanjali Singh
1
, Prof. Pradeep S. Chauhan
2
1
Doctoral Fellow (ICSSR), Department of Economics, IIHS
Kurukshetra University, Kurukshetra, Haryana, India
2
Department of Economics (IIHS), Kurukshetra University
Kurukshetra, Haryana, India
Abstract
The present study has examined comprehensively the efficiency level of and consumer
satisfaction level with the power sector in Haryana State. Process of technology and
improvement in technical efficiency level are the two key sources for the long- term growth of
the power sector. Therefore, more attention should be paid to promote them by investing in
R&D.
A consumer survey with the explicit objective of reviewing the status of consumer satisfaction
and economic efficiency was also carried out. An evaluation was carried out through some
mathematical and statistical tools like Chi Square Test, Data Envelopment Test and Compound
Annual Growth rates. Analyzing the growth of power sector reforms and Rural electrification
in terms of power generation, transmission and distribution function, reviewing the status of
consumer satisfaction in Haryana State, assessing the level of consumer awareness through a
structured survey, ascertaining the extent to which consumers are aware of their rights and
responsibilities, the role of the regulatory agency and platforms for interacting with
stakeholders, and the linkages between regulatory decisions pertaining to tariff setting etc. and
improvement in quality and reliability of service was carried out.
Keywords
Rural Electrification, Technical Efficiency, Economic Efficiency, Consumer Satisfaction.
1
Corresponding Author, email: geetanjalitanwar8@gmail.com
© Common Ground Research Networks, Dr. Geetanjali Singh, All Rights Reserved.
Acceptance: 27April2023, Publication: 06May2023
2
Second Author, email: pchauhan@kuk.ac.in