Information and Knowledge Management www.iiste.org ISSN 2224-5758 (Paper) ISSN 2224-896X (Online) Vol.7, No.11, 2017 1 E-Learning Readiness of Jordanian Universities Yanal M. M. Kilani Assistant Professor, Faculty of Business –Isra Private University, Jordan Hussain A. H. Awad Associate Professor, Faculty of Business – Khulais, University of Jeddah, KSA Abstract: E-learning became very important to the universities success and it considered as one of the key success factors, in which it’s enhanced the competitive advantage and help in competing strongly in the market. Using Information technologies and sharing tools will add value to the educational process and by using these tools; the universities will have the power of innovation and creativity. E-learning helps in developing, managing and maintaining the students knowledge, on the other hand, it enhances the performance and learning capacity to remain innovation and competitive. This paper is measuring the readiness of the Jordanian universities for e- learning. It presents the main findings of a survey conducted to evaluate the e-learning readiness. The survey helped in analyzing three levels used for the measurement: ICT infrastructure, universities lecturers and students’ readiness, and the maturity of the external environment. Keywords: E-learning, IT infrastructure, Demand, External Environment, and HR readiness. 1. Introduction “The biggest growth in the Internet, and the area that will prove to be one of the biggest agents of change, will be in e-learning.”[20], “Classrooms could not possibly work today, but centuries ago, they made sense: one literate person reading to the illiterate from what might have been the town’s only book, but technology and times have changed.”[10] These are mention in the last decade. E-Learning Term is not new in the Educational Institutions, but it has become one of the main substrates for building this economy, many experiences emerged in relation to applying Information Technology and Telecommunications in the education field at the level of schools and universities. Each of them had points of strengths and weaknesses, where software companies targeted those educational institutions in order to provide technical solutions that it would raise its performance and increase its own competitive advantage. Information Technology and Communications supported participatory in education and broke the limitations in the traditional education, and this raised the level of the outputs of those institutions as shown in UNESCO, BECTA statistics in a previous study. Moreover, it showed the clear impact of those outputs not only on the performance of the student, but also on the schools as well. [14] Electronic learning defines as "a set of strategies, business processes, applications, tools and technologies linking individual students, lecturers and the university resources for the purpose of enhancing and sharing knowledge using internal and external networks".[14] E-Learning is the future of learning worldwide because of the powerful platform of the Internet has accelerated the speed of communication. The Telecommunication Regulatory Commission (TRC) 2015 report showed that the internet penetration rate is 83%, in which this will help in enhancing the e-Learning implementation and having the advantages to the economy. E-learning is considered the preference of teachers. E-learning has become an important and critical component of the long-term planning strategies In American institutes. [22] The digital connectivity allows multiple chains to form knowledge sharing significant potential to improve the learning process value for students. The application of information communication technology (ICT) tools is becoming increasingly important to enable universities to carry out their learning processes on-line. Set of surveys and interviews were conducted in order to understand the depth of how each university approached e-learning. The paper studied the universities students, lecturers and learning tools. Evaluation of e-Learning potential in Jordanian universities focused upon exploring ways that these institutions were using the Internet for education. All universities that plan to deal with e-learning must percept the terms of readiness of eLearning connectivity issues related to infrastructure readiness, frequencies of teacher training, experiences of using the Internet for education, external environmentreadiness and demand of facility were examined.figure1 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by International Institute for Science, Technology and Education (IISTE): E-Journals