Journal of Management and Business Research ISSN 1946-5478 2025, Vol. 19, No. 1 pp 109-119 109 Crisis Management and Resilience Building: Lessons from Recent Global Events Vida Korang Department of Management, Catholic University of Ghana, Fiapre E-mail: vdkorang@gmail.com Abstract: Crisis management and resilience building have become increasingly critical in the wake of complex global events such as the COVID-19 pandemic, climate-related disasters, and economic shocks. This study explores the theoretical and practical dimensions of crisis management, highlighting key factors such as preparedness, communication, governance, technological innovation, and community resilience. A systematic review of 15 scholarly and grey literature sources identifies best practices and lessons learned from recent crises, emphasizing the interconnectedness of these factors in reducing vulnerabilities and enhancing adaptive capacities. The findings underscore the importance of robust preparedness protocols, including scenario planning and early warning systems, in mitigating the impacts of crises. Transparent and culturally sensitive communication strategies are crucial in fostering public trust and compliance. Collaborative governance models and the integration of advanced technologies, such as artificial intelligence and big data, further enhance resource mobilization and decision-making. However, significant gaps remain, particularly in equitable resource access, underutilization of technology, and the emphasis on short-term recovery over long-term resilience. This study contributes to the growing body of knowledge by offering a comprehensive framework for understanding and enhancing resilience. It provides actionable recommendations for policymakers, practitioners, and researchers to address existing gaps and adapt to emerging challenges. The findings advocate for inclusive, sustainable, and multidisciplinary approaches to strengthen crisis responses and build resilient systems capable of navigating the complexities of future global events. Keywords: Crisis management, Resilience building, Preparedness strategies, Technological innovation, Collaborative governance 1. INTRODUCTION The ability of societies and organizations to manage crises and build resilience has become increasingly critical in recent years. Global events, such as the COVID-19 pandemic, climate-related disasters, and political conflicts, have underscored the vulnerabilities of systems and the need for effective preparedness and response strategies. These crises have exposed gaps in governance, resource allocation, and public health infrastructure, highlighting the importance of building resilient systems that can adapt to and recover from disruptions. Crisis management refers to the coordinated application of strategies to prepare for, respond to, and recover from significant disruptions (Pearson & Clair, 1998). Resilience, on the other hand, is defined as the ability of systems, organizations, or communities to absorb shocks and maintain functionality during adverse conditions (Holling, 1973). These concepts have gained prominence in the wake of complex global crises, which have demonstrated the interconnectedness of systems and the cascading effects of failure. The COVID-19 pandemic serves as a prime example of how unpreparedness can exacerbate the impact of a crisis. The pandemic overwhelmed healthcare systems, disrupted supply chains, and caused significant economic downturns worldwide (Nicola et al., 2020). Countries that had robust public health systems, effective governance, and community cooperation were better equipped to manage the crisis, underscoring the need for investments in systemic resilience (Zhou et al., 2022). Moreover, climate-related disasters such as hurricanes, floods, and wildfires have become more frequent and severe due to climate change. These events have resulted in substantial economic losses and displaced millions of people (IPCC, 2021). Effective crisis management frameworks and resilient infrastructure have been identified as key to mitigating the effects of such disasters (Field et al., 2012). Additionally, the importance of communication during crises has been widely recognized. Clear and transparent communication fosters trust and ensures public compliance with emergency measures. For instance, countries like New Zealand and Singapore demonstrated the effectiveness of communication strategies in their responses to the COVID-19 pandemic (Seale et al., 2020). Given these challenges, understanding the principles of crisis management and resilience building is imperative. By analyzing