Riyanti ISASKAR, Dwidjono Hadi DARWANTO, Lestari Rahayu WALUYATI, Irham IRHAM /
Journal of Asian Finance, Economics and Business Vol 8 No 3 (2021) 1303–1314 1303 1303
Print ISSN: 2288-4637 / Online ISSN 2288-4645
doi:10.13106/jafeb.2021.vol8.no3.1303
The Effects of Sensory Attributes of Food on Consumer Preference
Riyanti ISASKAR
1
, Dwidjono Hadi DARWANTO
2
, Lestari Rahayu WALUYATI
3
, Irham IRHAM
4
Received: September 21, 2020 Revised: February 01, 2021 Accepted: February 16, 2021
Abstract
The purpose of this study is to compare preferences of consumers between food items made from modified cassava flour and plain flour
using sensory tests. This study is a qualitative research with an experimental approach and four food items, namely streamed brownies,
cookies, fried mushrooms, and seasoning flour have been used for the study. Each of these food items are made from modified cassava flour
and plain flour. Panelists wore blindfolds and tasted the food items except the seasoning flour. Based on the data analysis, the panelists have
different preferences towards the four food items. The result of the paired Wilcoxon test showed that there is not any different preference
in terms of taste of steamed brownies made from mocaf or plain flour, while there is a significant difference in terms of color, aroma,
texture, and appearance between the steamed brownies made from mocaf and plain flour. Consumers decide to buy products made from
mocaf because these products use local flour and are gluten-free. This article describes the customer’s preference based on sensory analysis
between products made from mocaf and ones made from plain flour. The result can be used as the basis for developing food items made
from local flour and alternative food for customers allergic to gluten.
Keywords: Consumers Preferences, Gluten, Modified Cassava Flour, Sensory, Wheat Flour
JEL Classification Code: D11, D18, L67, P46
for example, quality, price, packaging, and promotion, can
influence customer’s preference towards goods and services.
Each consumer has his or her preference for a product and
this can be evaluated using sensory evaluation. Sensory test
has been conducted for a long time to evaluate the quality of
food, water and everything else human beings consumed and
used (Meilgaard et al., 1999).
Sensory evaluation is conducted in various business
sectors, including product development and quality control.
Carbonell-Barrachina (2007) mentioned that large companies
conduct sensory evaluation every day in several divisions,
for instance, quality control, research and development, and
marketing. Middle-scale companies use sensory evaluation
as one of the modern instruments to improve efficiency and
generate higher income. A small company does not have either
personal structure or qualification to conduct sensory test, but
this company is interested in this test, Carbonell-Barrachina
(2007) explained. To maintain product quality, knowledge
of raw materials and technology for sensory attributes can
develop an organized system from characteristics of product
quality (Vazquez-Araujo et al., 2008). The sensory expert
is responsible for providing sufficient information about
the products and its customers. Between 75 to 90 percent
of products, particularly food and beverages, fail in their
first year (Kemp & Hort, 2015). Knowledge of sensory,
1
First Author and Corresponding Author. Lecturer, Brawijaya
University, Indonesia [Postal Address: Veteran Street, Lowokwaru,
Malang City, East Java, 65145, Indonesia]
Email: riyanti.ub.fp@gmail.com
2
Lecturer, Gadjah Mada University, Indonesia [Postal Address:
Bulaksumur, Caturtunggal, Kec. Depok, Kabupaten Sleman,
Daerah Istimewa Yogyakarta 55281, Indonesia]
Email: dwidjonodarwanto@gmail.com
3
Lecturer, Gadjah Mada University, Indonesia [Postal Address:
Bulaksumur, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah
Istimewa Yogyakarta 55281, Indonesia]
Email: waluyatilestari@gmail.com
4
Lecturer, Gadjah Mada University, Indonesia [Postal Address:
Bulaksumur, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah
Istimewa Yogyakarta 55281, Indonesia]
Email: irhamirham.ugm@gmail.com
© Copyright: The Author(s)
This is an Open Access article distributed under the terms of the Creative Commons Attribution
Non-Commercial License (https://creativecommons.org/licenses/by-nc/4.0/) which permits
unrestricted non-commercial use, distribution, and reproduction in any medium, provided the
original work is properly cited.
1. Introduction
To understand customer’s buying decision is a pivotal
element in marketing. In the agricultural industry, information
on customer’s preferences is needed to develop a product
that matches customer’s expectations. Various attributes,