Patterns of Complementary and Alternative
Medicine Use in ED Patients and Its
Association With Health Care Utilization
J.Z. LI, BA, J.V. QUINN, MD, MS, C.E. MCCULLOCH, PHD, B.P. JACOBS, MD, MPH,
AND P.V. CHAN, BS
This study characterizes the use of complementary and alternative med-
icines (CAM) among ED patients and demonstrates patterns of health-
care utilization among users and nonusers of CAM therapies. A cross-
sectional observational study was performed by administering
questionnaires to ED patients at a university teaching hospital. Of the
356 patients surveyed, more than half (55%) had tried at least one com-
plementary and alternative therapy within the past 12 months and 17%
had tried CAM for their presenting medical problem. The use of CAM
interventions varied significantly among different demographic groups.
The number of ED visits over the past year did not differ between the
users and nonusers of CAM, but those using alternative therapies did
have more visits to outpatient physicians over the past 12 months (7.8
vs. 5.2; 95% confidence interval [CI], 7-4.6; P <.01). After controlling for
age, ethnicity, education level, religion, income, and self-report of overall
health status, users of CAM had more frequent visits to outpatient phy-
sicians (odds ratio [OR], 1.06; 95% CI, 1.02-1.1; P <.01), had no difference
in their rates of hospitalization, but trended toward spending fewer days
in the hospital when they were admitted (OR, .96; 95% CI, .92-1.0; P
.06). Complementary and alternative medicines are being used by a
majority of ED patients with a significant number having used CAM for
their presenting complaint before visiting the ED. CAM users do not
differ in their utilization of the ED when compared with nonusers, but do
have a significantly increased frequency of outpatient physician visits.
(Am J Emerg Med 2004;22:187-191. © 2004 Elsevier Inc. All rights re-
served.)
Complementary and alternative medicines (CAM) are
generally defined as those therapies not normally taught in
U.S. medical schools and not usually available in U.S.
hospitals. It has become an important part of the U.S.
healthcare system with 42% of the U.S. population access-
ing these therapies in 1997 and with total out-of-pocket
expenditures estimated at $27 billion, which is comparable
to the estimated out-of-pocket costs for all U.S. physician
services that year.
1
There have been only a few studies on
the use of CAM in an ED setting. In a 1999 survey of ED
patients, 56% were found to have tried alternative therapies
sometime in the past with the most popular therapies being
massage, chiropractic, and herbs. In addition, most patients
who had used CAM had not informed their physicians of
such use,
2
which should be of particular importance to EPs
because of the potential for side effects and for herb– drug
interactions.
3-9
Despite the increasing awareness of the popularity of
CAM and the monies spent on these treatments by patients,
there have been few reports studying the use of CAM in ED
patients and the association between CAM use and the use
of traditional healthcare resources. The main objectives of
this study were to determine the frequency and types of
CAM therapies being used by ED patients, the socioeco-
nomic factors correlated with the use of CAM, and whether
the users of CAM differed in their utilization of the health-
care system compared with nonusers.
METHODS
Study Design and Population
This study was performed at the ED of the University of
California, San Francisco (UCSF) Medical Center. This ED
serves a diverse city of 730,000 and has an annual volume
of 34,000 patients. The survey was administered to a con-
venience sample of patients presenting to the ED between
May 2001 and June 2002. We excluded patients who were
unable to participate as a result of extreme illness or trauma;
those with altered mental status resulting from a psychiatric
illness, drugs, or alcohol intoxication; those who were in-
carcerated; and those with a language barrier. The question-
naire, informed consent forms (translated into both Spanish
and Chinese), and survey methods were approved by the
UCSF Institutional Review Board.
Survey Content and Administration
Along with the demographic information, patients were
asked questions regarding the following areas: their present-
ing complaint, the number of primary care and nonprimary
care outpatient physician visits, the number and length of
hospitalizations in the past year, current medical concerns,
medications, type and frequency of CAM used for their
presenting complaint as well as for any other reasons in the
past 12 months, and the number of times the patients visited
a CAM practitioner (defined as someone who was paid to
perform or give advice about the CAM). Patients were able
to choose from a list of 17 CAM interventions that were
compiled after a review of the literature.
1,2,10,11
The subjects
From the Divisions of Emergency Medicine and Biostatistics and
the Osher Center for Integrative Medicine, University of California,
San Francisco, San Francisco, California.
Manuscript received March 24, 2003; accepted April 24, 2003.
Funded by a grant from the Emergency Medicine Foundation and
the Society for Academic Emergency Medicine.
Address reprint requests to J. V. Quinn, MD, MS, Box 0208,
University of California, San Francisco, San Francisco, CA 94143-
0208. Email: quinnj@medicine.ucsf.edu
Key Words: Complimentary alternative medicine, CAM, health
care utilization.
© 2004 Elsevier Inc. All rights reserved.
0735-6757/04/2203-0009$30.00/0
doi:10.1016/j.ajem.2004.02.006
187