The Effectiveness of Online Versus In-person Library Instruction on
Finding Empirical Communication Research
Kami J. Silk
a,
⁎, Evan K. Perrault
b
, Sharon Ladenson
c
, Samantha A. Nazione
d
a
Michigan State University, Communication & AgBioResearch, 477 CAS Building, MSU, East Lansing, MI 48824, USA
b
University of Wisconsin—Eau Claire, Department of Communication and Journalism, 105 Garfield Avenue, Eau Claire, WI 54702, USA
c
Michigan State University Libraries, USA
d
Berry College, Mount Berry, GA, USA
abstract article info
Article history:
Received 30 September 2014
Accepted 17 December 2014
Available online 14 January 2015
Keywords:
Online education
Library research
In-person learning
Undergraduate education
With online education becoming more popular, the following study compares the effectiveness of online versus
in-person library instruction with regards to teaching communication students how to seek empirical research to
use in their class projects. Measures of knowledge gain and attitudes revealed significant differences across time
showing success of the instruction, but non-significant differences between the modes of instruction. However, a
behavioral measure found that almost 10% more students in the online condition were able to successfully find
empirical articles to use in their projects than those in the in-person instructional condition. With empirical re-
search living less at brick-and-mortar libraries and primarily in online repositories, teaching students how to
find empirical research may be most successful when it is taught via online platforms.
© 2015 Elsevier Inc. All rights reserved.
INTRODUCTION
Researchers spend considerable effort combing through and synthe-
sizing prior research to craft their arguments for the research they
undertake because writing a persuasive literature review requires selec-
tive integration of the best available evidence about the topic of interest.
The process of finding relevant research articles out of the possibly hun-
dreds published on a topic, and the effort it takes to distill them down to
their ultimate contributions to their arguments is complex, particularly
for undergraduate students who often have yet to be taught the neces-
sary skill set to do so. It is no longer necessary for students to spend
hours in an actual library paging through printed indexes to find re-
search studies; with the ever increasing amount of information avail-
able online to students, they can find high-quality research with their
computers from home. This ease of access comes with problems, like
students believing that researching and “Googling” are one and the
same activity (Chong, 2010), thereby finding and subsequently using
resources in their assignments that are of questionable quality
(Bruckman, 2005). Presenting alternative research strategies and
sources is of paramount importance if students are to continue
carrying-on the quest for knowledge in reliable and valid ways.
Students must be instructed on how to identify high-quality resources
so they have the necessary evidence base to craft a high quality argu-
ment for their written assignments. How to best deliver this instruction
is an empirical question that this research aims to address.
The following manuscript details a quasi-experimental research
study that was undertaken to help students increase their knowledge
and skills related to identifying high quality resources. Due to the
rapid rise in the popularity of online education in recent years (Allen
& Seaman, 2013), and the increasing placement of academic research
on online platforms (Yi, 2005) the purpose of this research was to deter-
mine if whether learning these research skills via online modules, or
through in-person instruction, would be more effective.
ONLINE VS. IN-PERSON INSTRUCTION: A COMPARISON
Online learning is an expanding sector of higher education and has
become an increasingly important long-term strategy for post-
secondary institutions. Approximately one in three college students
will complete some of their coursework online (Allen & Seaman,
2013). While it appears that online instruction is here to stay, a major
question still remains — is it as effective as face-to-face instruction?
While 77% of educators surveyed believe it to be the same, or superior,
to face-to-face instruction (Allen & Seaman, 2013), these are educator
perceptions, not objective outcome measures. Research focused on on-
line learning is still in its infancy and more rigorous studies on this sub-
ject are warranted.
Educators have been researching and refining “traditional” education-
al delivery methods for hundreds of years. However, because widespread
public use of the Internet has existed for less than 20 years, there is still
much to be learned about the educational outcomes from this system of
delivery. Research conducted comparing the positives and negatives of
both online and in-person classroom instruction have found mixed
The Journal of Academic Librarianship 41 (2015) 149–154
⁎ Corresponding author. Tel.: +1 517 884 3550.
E-mail addresses: silkk@msu.edu (K.J. Silk), evanperrault@gmail.com (E.K. Perrault).
http://dx.doi.org/10.1016/j.acalib.2014.12.007
0099-1333/© 2015 Elsevier Inc. All rights reserved.
Contents lists available at ScienceDirect
The Journal of Academic Librarianship