296 Int. J. Electronic Governance, Vol. 10, No. 3, 2018
Copyright © 2018 Inderscience Enterprises Ltd.
Clarity of roles and responsibilities in interagency
information sharing (IIS) projects: determinants and
impact on success
Djoko Sigit Sayogo*
Center for Technology in Government,
University at Albany,
State University of New York,
Albany, New York, 12205, USA
and
University of Muhammadiyah Malang,
65145, Indonesia
Email: dsayogo@ctg.albany.edu
*Corresponding author
J. Ramon Gil-Garcia
University at Albany,
State University of New York,
Albany, New York, 12205, USA
and
Universidad de las Americas Puebla,
San Andres Cholula, Puebla, 72810, Mexico
Email: jgil-garcia@ctg.albany.edu
Felippe Cronemberger
College of Emergency Preparedness,
Homeland Security, and Cybersecurity,
University at Albany,
State University of New York,
Albany, New York, 12222, USA
Email: fcronemberger@alumni.albany.edu
Abstract: Interagency information sharing (IIS) is a complex endeavour in
which various participants must cross the boundaries of their respective
agencies and work collaboratively. Achieving success in such an undertaking
can benefit from clarity of roles and responsibilities within the collaboration.
Based on a national survey distributed to public managers and other actors
involved in IIS in public health and criminal justice in the USA, this study aims
to evaluate the influence of six determinants of clarity of roles and
responsibilities on the success of an IIS project. Our findings indicate the
significant roles of (a) the use of boundary objects, (b) communication skills,
(c) the diversity of participating organisations, (d) respect for autonomy, and