Information Communication Technology (ICT) Tools for Online Learning Environments (OLE) Towards Quality Higher Education with NEP-2020 Shaligram Prajapat, Ravindra Yadav, Sunny Raikwar, Priyanshi Soni, Shraddha Bhurre Devi Ahilya University Indore, MP, India shaligram.prajapat@iips.edu.in,ravindra.yadav@iips.edu.in ,raikwar.sunny23@gmail.com, sonipriyanshi.ps99@gmail.com, shraddhabhurre@gmail.com Abstract. Information Communication Technology (ICT) provides a wide range of digital tools (Software, Communication channels, Data access, Digital inter- actions) for various sectors. This paper provides a landscape of ICT tools appli- cations for the Education System and its potential for elevating the effectiveness of Online Learning. By integrating ICT solutions academicians can foster more interactive, engaging, and personalized learning experiences.The paper explores the scope of various ICT tools such as Learning Management Systems (LMS), virtual classrooms, digital libraries, and collaboration platforms, with a focus on their roles in enhancing teaching methodologies, learning processes, and admin- istrative efficiencies. The work also throw light on support of ICT advancements in the framework of India's New Education Policy (NEP) 2020.NEP advocates for a holistic, flexible, multidisciplinary, and technology-driven education system to prepare enlightened citizens. The study investigates how ICT tools align with NEP-2020 objectives for practical implementations and potential impacts on the education system. Keywords: Information and Communication Technologies), Online Learning Environments, New Education Policy (NEP) 2020, Technology Driven Educa- tion 1 Introduction A meaningful and logically organised collection of facts (data) provides infor- mation.It makes the basis of decision-making and knowledge.In an education system,