International Journal on Economics, Finance and
Sustainable Development (IJEFSD) e-ISSN: 2620 – 6269
p-ISSN: 2615 - 4021
Volume: 7 Issue: 2 | February 2025
https://journals.researchparks.org/index.php/IJEFSD
International Journal on Economics, Finance and Sustainable Development, 2025, 7(2), 103-115 https://journals.researchparks.org/index.php/IJEFSD
Article
Supply Chain Management and Performance of Juhel Pharmaceutical
Company, Awka, Anambra State, Nigeria
Adaora Florence Okeke (Ph.D)
1. Department of Marketing, Chukwuemeka Odumegwu Ojukwu University, Igbariam Campus, Anambra
State, Nigeria
* Correspondence: -
Abstract: This study examines the effect of supply chain management on performance of Juhel
pharmaceutical company, Awka, Anambra State, Nigeria. The study adopted survey research
design. The population of the study comprised sixty-seven (67) employees of Juhel Pharmaceutical
Company, Awka, Anambra State. Questionnaire was employed as the instrument of data collection.
The study found that strategic supplier partnership, customer relationship and the level and quality
of information sharing have significant effect on the performance of Juhel pharmaceutical company.
The study concluded that supply chain management has significant positive effect on performance.
The study recommended that companies should consider adopting supply chain practices
particularly strategic supplier partnership fully as the potential benefits to be realized are enormous
compared to the initial and operational cost of implementing the practice.
Keywords: Supply Chain Management, Strategic Supplier Partnership, Customer Relationship,
Level and Quality of Information, Performance.
1. Introduction
Businesses have a variety of difficulties while attempting to compete in the fast-paced
global markets of today. Organisations must understand the value of supply chain
practices that enhance both their own organisational performance and their collaboration
with supply chain partners in order to stay competitive. Supply chain operations have
been completely transformed by the advent of supply chain technology, a system that
unifies and harmonises the information flow from source to end-user, allowing for
effective and efficient transactions. It makes information easily accessible, enhances
service delivery, guarantees efficient information flow, decreases paperwork, increases
productivity, and saves time [1]. Notably, supply chain technology is essential to well-
organised production and operational procedures, such as logistics.
The practice of supply chain management (SCM) is the collection of actions taken by
an organisation to support efficient supply chain management; the methods used to
integrate, manage, and coordinate supply, demand, and relationships in order to
effectively satisfy customers; the tangible activities and technologies that play a significant
role in a focal firm's cooperation with its suppliers and/or clients; and the strategy of
involving suppliers in decision-making, promoting information sharin In order to
combine downstream processes and send orders directly to clients, it entails building
customer contacts based on customer feedback [2].
Blanchard asserts that supply chains arise when two or more organisations work
together to generate value [2]. These partners could be divisions, departments, or
organisations inside an organisation. A supply chain, according to Chen and Paulraj, is an
arrangement of connections between networks for the conversion of resources, data, and
Citation: Okeke A F. Supply
Chain Management and
Performance of Juhel
Pharmaceutical Company, Awka,
Anambra State, Nigeria.
International Journal on Economics,
Finance and Sustainable
Development 2025, 7(2), 103-115.
Received: 10
th
Jan 2025
Revised: 11
th
Jan 2025
Accepted: 24
th
Jan 2025
Published: 27
th
Feb 2025
Copyright: © 2024 by the authors.
Submitted for open access
publication under the terms and
conditions of the Creative
Commons Attribution (CC BY)
license
(https://creativecommons.org/lice
nses/by/4.0/)