Proceedings of the 15 th International Conference on Industrial Engineering and Operations Management Singapore, February 18-20, 2025 © IEOM Society International Proceedings of the International Conference on Industrial Engineering and Operations Management Publisher: IEOM Society International, USA Published: February 18, 2025 DOI: 10.46254/AN15.20250215 A Blockchain Technology Model for Detecting and Preventing Superannuation Fraud Chalani Mapa Mudiyanselage Research Higher Degree Student, School of Engineering and Technology, Central Queensland University, Sydney, Australia chalani.mapa@cqumail.com.au Srimannarayana Grandhi Associate Professor, School of Engineering & Technology Central Queensland University, Melbourne, Australia s.grandhi@cqu.edu.au Pethigamage Perera Assistant Professor, Information Systems, Sellinger School of Business and Management, Loyola University, Maryland, United States pkperera@loyola.edu Abstract The Australian government introduced a superannuation scheme to provide workers with savings for retirement. Superannuation is one of the most valuable assets of the majority of Australians. The scheme requires employers to set aside superannuation funds to provide their employees with a dignified retirement. However, some employers failed to make the required contributions to their employees’ superannuation funds. Moreover, some did not make correct payments or debit the incorrect funds in violation of legal obligations. To prevent fraud and to ensure both employers and their workers have access to employer contributions information, a robust superannuation system is essential. This paper aims to assess the suitability of blockchain technology for addressing the challenges of detecting and preventing superannuation fraud. Prior studies suggest that blockchain technology has not yet been used in the superannuation sector. The proposed research will involve reviewing the literature on disruptive technologies to determine the most compatible ones for these tasks. The results of the research will contribute to the disruptive technology models literature and support the superannuation industry by improving accuracy in superannuation contribution and budgeting. Keywords Unpaid superannuation, superannuation fraud, Disruptive technologies, Blockchain technology, Transparency. 1. Introduction Pension systems are based on the idea that they reduce income during the working years and provide retirement benefits for retirees (Koomen and Wicht 2022). Superannuation, sometimes known as "super" in Australia, is a scheme for retirement savings (Australian Taxation Office 2022). Employers are required to make contributions on behalf of their employees to a superannuation fund, which is subsequently invested in a variety of assets to increase over time. In addition to the age pension supplied by the government, the superannuation system is designed to give Australians retirement income. To encourage people to save more money for retirement, the government offers tax advantages as