Expect the Unexpected? Variations in Question Type Elicit Cues to Deception in Joint
Interviewer Contexts
DOMINIC J. SHAW
1
*, ALDERT VRIJ
1
, SHARON LEAL
1
, SAMANTHA MANN
1
,
JACKIE HILLMAN
1
, PÄR ANDERS GRANHAG
2
and RONALD P. FISHER
3
1
Psychology Department, University of Portsmouth, UK
2
Psychology Department, University of Gothenburg, Sweden
3
Psychology Department, Florida International University, US
Summary: We examined the effect of (i) a second interviewer’s demeanour and (ii) asking expected and unexpected questions on
cues to deception. We predicted that liars compared with truth tellers would provide more detail to expected questions and less
detail to unexpected questions, particularly when the second interviewer is supportive. Liars prepare answers for expected
questions, and a supportive interviewer will encourage them to provide more detail. By definition, liars have not prepared answers
for unexpected questions, and their answers to such questions will be less detailed. Participants (N = 168) appeared before two
interviewers: The first asked all the questions, and the second remained silent. The second interviewer exhibited either a supportive
or a neutral demeanour. As predicted, liars provided more detail to expected questions and less detail to unexpected questions,
particularly when the second interviewer was supportive. In conclusion, a supportive second interviewer elicits cues to deceit.
Copyright © 2013 John Wiley & Sons, Ltd.
Suspects are frequently interviewed with two interviewers
present in the room. For example, a survey amongst UK
police officers revealed that 68% of interviews with juvenile
suspects are conducted with more than one investigator
present (Sim & Lamb, 2012). In addition, suspect interviews
in human intelligence settings are also frequently carried out
with two interviewers (Soufan, 2011). Research papers on
using pairs of interviewers, outside the intelligence (or police)
context, have revealed three advantages of this technique
(Huber & Power, 1985; Kincaid & Bright, 1957). First, it is
efficient as one interviewer can engage in conversation while
the other can concentrate on recording answers accurately
and completely. Second, when the interview becomes unstruc-
tured or when the first interviewer vigorously pursues one train
of thought, a second interviewer can pick up on points missed
by the first interviewer. Third, when analysing the interviews,
the second interviewer can aid the recall of the first. Despite the
frequent use of two interviewers, there is not much forensic
research examining the effect of using a second interviewer
on suspect’s responses. In the present experiment, we exam-
ined which demeanour (being supportive or neutral) a second
interviewer should adopt to maximise verbal differences
between truthful and deceptive interviewees. We examined
the effect of the second interviewer’s demeanour on the
answers to (i) questions that were in all likelihood anticipated
and (ii) questions that were in all likelihood not anticipated.
THE EFFECT OF THE SECOND INTERVIEWER
Mann et al. (in press) are to our knowledge the only
researchers to date to have examined the effect of a second
interviewer on the verbal recall of truth tellers and liars. They
found that truth tellers were more detailed than liars, partic-
ularly when the second interviewer displayed a supportive
demeanour (head nodding, smiling and an open posture). A
supportive interviewer facilitates talking and encourages
cooperative witnesses (e.g. truth tellers) to talk (Bull, 2010;
Fisher, 2010; Memon, Meissner, & Fraser, 2010; Milne &
Bull, 1999). For example, an experiment examining the
effect of rapport on eyewitness recall of a dramatic
videotaped event showed that participants in the ‘rapport’
interviewer-attitude condition recalled more correct, and
the same amount of incorrect, information as participants in
the ‘neutral’ and ‘abrupt’ conditions (Collins, Lincoln, &
Frank, 2002). Talkative truth tellers raise the standard for liars,
who also need to become more talkative to match truth tellers.
Liars will not always be able or willing to do this. Liars may
be unable to because they lack fantasy to fabricate additional de-
tail (Köhnken, 1996; 2004), or they may be unwilling because
they fear that the additional detail sounds implausible or that it
increases the opportunity for interviewers to verify these details
and discover that they are lying (Hartwig, Granhag, &
Strömwall, 2007; Masip & Ces, 2011; Nahari, Vrij, & Fisher,
2012a, 2012b). In sum, a supportive second interviewer makes
truth tellers, but not liars, more willing to talk, resulting in
enhanced differences in the amount of detail truth tellers and
liars provide when a second interviewer is present.
The questions used by Mann et al. (in press) originated from
a previous study (Warmelink, Vrij, Mann, Leal, & Poletiek,
2011, published online), and were rated as unexpected by the
participants. Unexpected questions require liars to provide
unprepared, spontaneous answers. Spontaneous lies contain
fewer details than spontaneous truthful stories (DePaulo,
Lindsay, Malone, Muhlenbruck, Charlton, & Cooper, 2003;
Masip, Sporer, Garrido, & Herrero, 2005; Sporer, 2004; Vrij,
2005; 2008), and as Mann et al. (in press) found, a supportive
second interviewer enhances this difference between truth
tellers and liars. The opposite effect, that liars provide more
detail than truth tellers which is further enhanced by a support-
ive second interviewer, may occur when liars expect the
questions and prepare answers to them. Observers pay attention
to detail, and the richer an account is perceived to be, the more
*Correspondence to: Dominic Shaw, University of Portsmouth, Psychology
Department, King Henry Building, King Henry 1 Street, Portsmouth, PO1
2DY, UK.
E-mail: dom.shaw@port.ac.uk
Copyright © 2013 John Wiley & Sons, Ltd.
Applied Cognitive Psychology, Appl. Cognit. Psychol. 27: 336–343 (2013)
Published online 25 February 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/acp.2911