16971 | Journal of Innovative and Creativity , 5(2) 2025
Journal of Innovative and Creativity
Journal Homepage: https://joecy.org/index.php/joecy
e-mail:
journaljoecy@gmail.com
Faculty of Education
University of Pahlawan Tuanku Tambusai
ISSN 2775-771X (Online)
ISSN 2962-570X (Printed)
5 (2) 2025, Page: 16971-16976
How to Alleviate MICE Students’ Foreign Language Speaking
Anxiety for Internship and Job Interview in English?
Yayan Dian Fitriansyah
Politeknik Pariwisata Palembang
Corresponding Author: Yayan Dian Fitriansyah, yayan@poltekpar-palembang.ac.id
ABSTRACT
Published: July , 2025
In the increasingly globalized tourism and hospitality industry, English proficiency has become a
critical skill, particularly for students pursuing careers in Meetings, Incentives, Conventions, and
Exhibitions (MICE). However, many students at Palembang Polytechnic of Tourism continue to
experience Foreign Language Speaking Anxiety (FLSA), which hinders their performance during
internships and job interviews. This study aims to explore the underlying factors contributing to FLSA
and to identify effective strategies to alleviate it, especially in the context of English for professional
purposes. A qualitative secondary research method was employed through a Systematic Literature
Review (SLR), analyzing 21 peer-reviewed articles published between 2015 and 2024. Articles were
selected based on their relevance to English language learning, anxiety in speaking, and vocational
education, particularly in tourism and hospitality. Thematic analysis was applied to identify recurring
causes, pedagogical interventions, and best practices. The findings revealed that FLSA is primarily
caused by low language proficiency, lack of self-confidence, insufficient real-life communication
practice, and fear of negative evaluation (Sartika, S., & Arniati, 2023; Shirvan & Talebzadeh, 2017).
However, the implementation of learner- centered strategies such as cooperative learning, role-playing,
technology-enhanced instruction (MALL and CALL), and authentic speaking simulations showed
significant potential in alleviating anxiety. Moreover, aligning English teaching content with real MICE
communication tasks—such as presentations, complaint handling, and formal interviews—was found
to enhance both language fluency and student confidence. Alleviating FLSA requires not only linguistic
instruction but also emotional support and context-based language training. This study recommends
that English lecturers and curriculum designers adopt holistic approaches that address both
communicative competence and affective readiness to better prepare MICE students for global
professional environments.
Keywords: Foreign Language Speaking Anxiety, English Language Learning, Internship and Job Interview for MICE students
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