International Journal of Mechanical, Industrial and Control Systems Engineering Volume.1, Nomor.4 December 2024 e-ISSN: 3047-4566; p-ISSN: 3047-4558, Page 16-22 DOI: https://doi.org/10.61132/ijmicse.v1i4.124 Available online at: https://international.aritekin.or.id/index.php/IJMICSE Received: November 15, 2024; Revised: November 25, 2024; Accepted: December 07, 2024; Published: December 09, 2024; Optimization of Job Training in Improving Yantek Performance at PT XYZ With ADDIE Model Design Aneke Putri Nadila¹, Hafid Syaifullah² ¹ , ² Universitas Pembangunan Nasional Veteran Jawa Timur, Indonesia *Email: 21032010193@student.upnjatim.ac.id¹, hafid.s.ti@upnjatim.ac.id² Abstract: Job training is the key to improving the performance of Technical Service Officers (Yantek) at PT XYZ.. This study aims to evaluate the effectiveness of ongoing job training and identify areas that need improvement. Through an in-depth analysis of the training curriculum, teaching methods, and Yantek performance after training, this study proposes recommendations for optimizing the training program. The results of the study are expected to improve the quality of service to customers and support the achievement of company performance targets. Keywords: ADDIE Model, Employee Training, Performance Improvement 1. INTRODUCTION The primary objective of this research is to enhance the performance of Technical Service Personnel (Yantek) at PT XYZ through a structured training program. In an era where the demand for efficient and reliable electricity distribution is increasing, it is crucial for organizations to invest in the development of their human resources. This study aims to identify the effectiveness of a training program designed using the ADDIE model, which stands for Analyze, Design, Develop, Implement, and Evaluate. By employing this systematic approach, the research seeks to ensure that the training provided is relevant, effective, and aligned with the operational needs of the company. The motivation behind conducting this research stems from the recognition of the significant role that well-trained personnel play in achieving organizational goals. As the energy sector faces various challenges, including technological advancements and changing customer expectations, it becomes imperative for companies like PT XYZ to equip their employees with the necessary skills and knowledge. This study not only addresses the immediate training needs of Yantek but also contributes to the broader understanding of how structured training programs can lead to improved service quality and operational efficiency. To achieve these objectives, the research employs a mixed-methods approach, combining qualitative and quantitative data collection techniques. The training program was implemented over a four-month period, during which participants engaged in both theoretical and practical learning experiences. Evaluations were conducted to measure the impact of the training on participants' knowledge and skills, as well as its effect on overall service delivery.