Indonesian Journal of Electrical Engineering and Computer Science Vol. 38, No. 3, June 2025, pp. 1652~1660 ISSN: 2502-4752, DOI: 10.11591/ijeecs.v38.i3.pp1652-1660  1652 Journal homepage: http://ijeecs.iaescore.com Machine learning based strategies for managing employee retention: determining factors in hospitality industry Basari Kodi Kaja Mytheen 1 , Murugachandravel Jeyakumar 2 , Kannan Ramasamy 3 , Geetha Mani 4 , Prabhu Jayamurugan 5 , Bhuvanesh Ananthan 6 1 Department of Mathematics, Ramco Institute of Technology, Rajapalayam, India 2 Department of Computer Applications, Mepco Schlenk Engineering College, Sivakasi, India 3 Department of Electrical and Electronics Engineering, Nehru Institute of Engineering and Technology, Coimbatore, India 4 Department of Electrical and Electronics Engineering, Sri Eshwar College of Engineering, Coimbatore, India 5 Department of Catering Science and Hotel Management, Kalasalingam Academy of Research and Education, Krishnankoil, India 6 Department of Electrical and Electronics Engineering, PSN College of Engineering Technology, Tirunelveli, India Article Info ABSTRACT Article history: Received Mar 25, 2024 Revised Nov 15, 2024 Accepted Nov 24, 2024 In order to boost performance and remain competitive, the Indian hospitality industry must recruit and retain employees if it wants to succeed in the long run. In order to do this, it will need to use a number of staff retention initiatives. It is suggested that effective employee retention tactics be analyzed using machine learning (ML) approaches for prediction. The results show that the hotel industry uses tactics to keep its employees, such as competitive compensation and benefits, opportunities for growth and recognition, safe and healthy workplaces, adaptable schedules, employment stability, and ongoing education and development. There is a noticeable disparity between the hotel industry’s demographics and retention tactics. In the hotel industry, there is a modestly negative correlation between employee desire to depart and employee retention methods. Pay and benefits, recognition and gratitude, a safe and healthy workplace, opportunities for professional growth, and development all play a role in how satisfied hospitality workers are with their jobs. The hotel sector has to implement strong welfare initiatives if it wants its workers to have a healthy work-life balance. The hotel business should promote the development of professional connections among its employees. Keywords: Employee retention Hospitality industry Retention factors Work life balance Working environment This is an open access article under the CC BY-SA license. Corresponding Author: Prabhu Jayamurugan Department of Catering Science and Hotel Management Kalasalingam Academy of Research and Education Krishnankoil, Tamil Nadu, India Email: prabhu.j@klu.ac.in 1. INTRODUCTION Human resources are undeniably the most valuable asset of any company, often referred to as its “lifeblood.” While technological advancements have become crucial for modern businesses, they don ’t diminish the importance of human capital. In fact, the ever-growing challenges of globalization and rising competition in the market have made human resources even more essential. To stay ahead in this competitive environment, companies must focus on two key objectives: hiring top talent and retaining them for the long term. Managing the workforce and ensuring that employees remain engaged, motivated, and committed to the company’s success is a complex task. The Indian hotel industry has experienced remarkable growth over the last three decades, becoming a major cultural and economic contributor. Projections show that the industry will grow at a compound