© Nikhilesh Dholakia and Morten Rask 1 DYNAMIC ELEMENTS OF EMERGING MOBILE PORTAL STRATEGIES M-COMMERCE IS ALL ABOUT PERSONALIZATION, PERMISSION AND SPECIFICATION Nikhilesh Dholakia College of Business Administration University of Rhode Island, USA nik@uri.edu Morten Rask Department of Business Studies Aalborg University, Denmark mr@morten-rask.dk ABSTRACT M-commerce refers to monetary transactions conducted via a mobile telecommunications network using a communication, information, and payment (CIP) device such as a mobile phone or a palmtop unit. Success in mobile portal markets will depend on dynamic strategies that blend elements of personalization, permission, and specification of content. This paper presents of framework for developing effective business strategies for mobile portal that are a key to m-commerce. Keywords: M-commerce, e-commerce, portals, Europe, USA, Japan, one-to- one marketing, permission marketing, personalization, customization, competition