Int. J. Private Law, Vol. 4, No. 3, 2011 329
Copyright © 2011 Inderscience Enterprises Ltd.
Plain language and assessment of plain language
Philip N. Stoop
Department of Mercantile Law,
College of Law,
University of South Africa,
P.O. Box 329, Muckleneuk,
Pretoria, 0003, South Africa
E-mail: stooppn@unisa.ac.za
Abstract: Plain language is a valuable tool that can be applied in order to
proactively promote procedural fairness in the law of contract. It also places
a consumer in a better position to protect his own interests. In most legal
systems, the use of plain language is compulsory, owing to the focus on
transparency and openness and the requirements of procedural fairness. In
South Africa, however, no objective guidelines have been published in order to
proactively assess whether a document is really written in plain language. In
this paper, the South African provisions regarding plain language are critically
discussed; the lack of objective guidelines and testing mechanisms is pointed
out and suggestions are made with reference to plain language provisions and
the testing mechanisms applied in other countries. Some of the methods of
testing are discussed and their suitability is pointed out from a South African
perspective.
Keywords: plain language testing; South Africa; contract; procedural fairness;
usability testing; plain language; private law.
Reference to this paper should be made as follows: Stoop, P.N. (2011) ‘Plain
language and assessment of plain language’, Int. J. Private Law, Vol. 4, No. 3,
pp.329–341.
Biographical notes: Philip Stoop completed his BCom, LLB and LLM
degrees, all cum laude, at the University of Pretoria. He completed his LLM
degree in 2008, the same year in which he started working as a Lecturer at the
University of South Africa, School of Law. In 2009, he was appointed as
Senior Lecturer. His areas of speciality are consumer protection and contract
law.
1 Introduction
“In the heels of the haggling lawyers, Bob,
Too many slippery ifs and buts and howevers,
Too much hereinbefore provided whereas,
Too many doors to go in and out of.”
1
Plain language is a valuable tool that can be applied in order to proactively promote
procedural fairness in the law of contract. A consumer can therefore be placed in a better
position to protect his own interests. In most legal systems, the use of plain language is