Optimizing User Quality of Experience 1 Running head: USER QOE OPTIMIZATION Optimizing User Quality of Experience through Overlay Routing, Bandwidth Management and Dynamic Transcoding Maarten Wijnants* and Wim Lamotte Expertise Centre for Digital Media, Hasselt University – IBBT Wetenschapspark 2, BE-3590 Diepenbeek, Belgium Tel: +32 (0)11 26 84 11 – Fax: +32 (0)11 26 84 99 {maarten.wijnants,wim.lamotte}@uhasselt.be Bart De Vleeschauwer, Filip De Turck, Bart Dhoedt and Piet Demeester IBCN, Department of Information Technology, Ghent University – IBBT Gaston Crommenlaan 8/201, BE-9050 Ledeberg-Ghent, Belgium Tel: +32 (0)9 331 49 00 – Fax: +32 (0)9 331 48 99 {bart.devleeschauwer,filip.deturck,bart.dhoedt,piet.demeester}@intec.ugent.be Peter Lambert, Dieter Van de Walle, Jan De Cock, Stijn Notebaert and Rik Van de Walle Multimedia Lab, Department of Electronics and Information Systems, Ghent University – IBBT Gaston Crommenlaan 8/201, BE-9050 Ledeberg-Ghent, Belgium Tel: +32 (0)9 331 49 14 – Fax: +32 (0)9 331 48 96