International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 – 6510(Online), Volume 2, Issue 2, May- July (2011), pp. 56-65 A STUDY ON JOB CHARACTERISTICS AND INTERNAL WORK MOTIVATION AMONG ICICI BANK EMPLOYEES Dr. N. Shani V. AnandKumar HOD and Research supervisor Ph.D Research scholar Department of management studies Department of management studies Akshaya Institute of Management studies, Karpagam University Coimbatore. Coimbatore shanipublication@gmail.com anandresearch11@gmail.com ABSTRACT The purpose of this study was to determine Extension agents’ perceptions of fundamental job characteristics and their level of job satisfaction. The study followed a descriptive design. A modified version of the Job Diagnostic Survey developed by Hackman and Oldham (1980) was sent to 195 Extension agents. Based on 143 usable responses, agents perceived the job characteristics skill variety and task significance to be present most in their jobs, while they perceived feedback from agents the least. Agents were most satisfied with the job satisfaction constructs of growth satisfaction and satisfaction with co-worker relations, while they were least satisfied with the job satisfaction constructs of general satisfaction and satisfaction. The Hackman and Oldhman Model has been tested in several areas with additional testing needed in the service sector. This study tested the model within a manufacturing company and evaluated several of the dimensions of the model. This paper will evaluate two of these dimensions; high internal work motivation and task significance. The plan that was surveyed has a population of 1,000 with 200 sampled. The company examined is a larger manufacturer of electric motors and the sample was taken from one plant with all three shifts samples. INTRODUCTION It has been proposed by many scholars that one way to increase employee performance and personal outcomes is to enrich the job. While employee performance contributes to the economic well being of the organization, personal outcomes enhance the employees’ social and psychological well being. Both employee performance and personal outcomes can be improved through job enrichment by giving greater opportunity to the individual for developing and applying personal learning and skills. This way, job enrichment can be viewed as a work design effort to restructure the job with the aim of making them more challenging, motivating and satisfying to the individual. A widely followed work design approach is the job characteristics model. Any job in an organization has certain characteristics that provide some experiences to the employees performing that job, which in turn result in some outcomes for the employees. The job characteristics model offered by Hackman and Oldham International Journal of Management (IJM) ISSN 0976 – 6502(Print), ISSN 0976 – 6510(Online) Volume 2, Issue 2, May- July (2011), pp. 56-65 © IAEME, http://www.iaeme.com/ijm.html I J M © I A E M E