Effects of Visual Appearance on the Attribution
of Applications in Social Robotics
Frank Hegel
1
, Manja Lohse
1
, and Britta Wrede
1
Abstract — This paper investigates the inluence of visual
appearance of social robots on judgments about their potential
applications. 183 participants rated the appropriateness of
thirteen categories of applications for twelve social robots in
an online study. The ratings were based on videos displaying
the appearance of the robot combined with basic information
about the robots’ general functions. The results conirmed the
hypothesis that the visual appearance of robots is a signiicant
predictor for the estimation of applications in the eye of the
beholder. Furthermore, the ratings showed an attractiveness
bias: robots being judged as more attractive by the users also
received more positive evaluations (i.e., “liking”).
I. INTRODUCTION
The general objective of social robotics research is to design
robots that engage in social scenarios which are compelling
and familiar to human beings. Thus, robots have to provide
a social communicative functionality that is natural and
intuitive. Today, simple social robots are sold as toys. More
complicated systems are usually used for research – but these
are far from being commercial products.
Research on applications offers interesting scientiic
challenges: First, many functional as well as socially relevant
aspects are only observed when realistic applications are
faced. Second, a thorough evaluation of the robot performance
that includes social aspects of human-robot interaction
gains signiicance from well deined application scenarios.
However, we have observed that in experimental settings not
only the robot but also the setting of the application need to be
explained to users in order for them to engage in a meaningful
task-oriented interaction. Especially for naïve users, robots
need to be self-explaining. This can be supported by matching
visual appearance and functionality with the robot’s tasks.
The idea of robots as artiicial beings is hundreds of years
old: The original meaning of automaton implies autonomous
beings having the ability to move on their own. Vausanson’s
lute and tabor player [1] and Wolfgang von Kemepelen’s
famous chess player [2], the Turk, designed in the mid-17th
century, are early automatons, but they are mainly early
encounters between lifelike forms and mechanical machines.
These machines invoked people’s projections and expectations
due to the lifelike behavior which is displayed by the visual
appearance.
Altogether, an implicit knowledge exist of what tasks
people expect a robot to do and what tasks people expect a
robot explicitly not to do due its visual appearance. In the
present study we address the lack of systematic research on
the relations between the visual appearance of social robots
and applications. Therefore, we asked our potential users what
applications they expected the twelve social robots could have.
This investigation focuses on potential applications for the
twelve robots Barthoc Jr., iCat, Aibo, BIRON, KeepOn, Kismet,
Leonardo, Robovie, Repliee Q2, Asimo, Paro, and Pearl.
Section II gives a brief overview of the related work.
Section III introduces the twelve robots and explains the
method of the study. In Section IV we discuss the results and
inally, Section V concludes this paper.
II. RELATED WORK
This section address related work regarding deinitions of
social robots (Section 2.1), applications for social robots
(Section 2.2), and visual appearance of social robots (Section
2.3). Additionally, Section 2.4 gives a short introduction into
the attributions due to attractiveness.
2.1 Social Robots
Initially, the idea of creating social robots was inspired by
biology. Social robots were used to study swarms or the
behavior of insects [3]. However, current approaches of social
robotics treat the interaction between humans and robots.
The term social in this case represents the fact that there are
two or more entities within the same physical context [4].
A social robot is able to communicate with human beings,
understands and even relates to humans in a personal way. It
should be able to understand humans and itself in social terms
[5]. Therefore, social robots are explicitly developed for the
interaction between humans and robots to support a human-
like interaction because the most intuitive and appropriate
way to instruct robots is to interact as naturally as humans do
in their everyday life.
2.2 Applications for Social Robots
The fact that there are only a few commercial applications
for social robots today leads to the conclusion that it is
challenging to develop useful applications for such robots.
Today’s successful application scenarios for robots with the
need of social capabilities are almost restricted to research
scenarios and toys. But in principal there is the motivation to
ind meaningful applications for robots. For instance, based
on an interdisciplinary workshop with the goal to conceive
1
Faculty of Technology, Applied Informatics, Bielefeld University, Univer-
sitaetsstr. 25, 33615 Bielefeld, Germany. E-Mail: (fhegel, mlohse, bwrede)@
techfak.uni-bielefeld.de
The 18th IEEE International Symposium on
Robot and Human Interactive Communication
Toyama, Japan, Sept. 27-Oct. 2, 2009
TuIAH.12
978-1-4244-5081-7/09/$26.00 ©2009 IEEE 64