Experience Management: The Fraunhofer IESE Experience Factory Authors: Klaus-Dieter Althoff Björn Decker Susanne Hartkopf Andreas Jedlitschka Markus Nick Jörg Rech Accepted for publication in Proceedings of Industrial Conference on Data Mining, Leipzig, July 24-25, 2001 P. Perner (ed.) IESE-Report No. 035.01/E Version 1.0 July 2001 A publication by Fraunhofer IESE