Improving Service Delivery in Developing Countries Julius Byaruhanga ©2010 1 Improving Service Delivery in Developing Countries; Approaches, challenges and methodologies Case Studies from Uganda Byaruhanga Julius Candidate, M.A. Democratic Governance and Civil Society University of Osnabrueck, Germany Founding Member & Secretary to the Board of Founders Africa Challenge Foundation juliusb@africachallengefoundation.org www.psddc.blogspot.com ©2011