Why we should care about student expectations and perceptions? From retrospective to prospective quality management in TNE Vangelis Tsiligiris MBS College @tsiligiris When using this presentation please cite like this: Tsiligiris, V. (2013). From retrospective to prospective quality management in TNE: Why we should care about student expectations and perceptions? In: Discovering Transnational Education: Opportunities, Challenges and Perspectives. 26 March 2013, Athens: British Council.