This is an electronic version of an article published in Health & Social Care in the Community 15(2):
146-154. The definitive version is available at http://www.blackwell-synergy.com. © 2007 The authors
1
The organization, form and function of
intermediate care services and
systems in England: results from a
national survey
Graham P. Martin, Graham J. Hewitt, Teresa A. Faulkner, Hilda Parker
This paper reports the results of a postal survey of intermediate care co-ordinators (ICCs) on the
organization and delivery of intermediate care services for older people in England, conducted
between November 2003 and May 2004. Questionnaires, which covered a range of issues with a
variety of quantitative, ‘tick-box’ and open-ended questions, were returned by 106 respondents,
representing just over 35% of primary care trusts (PCTs). We discuss the role of ICCs, the
integration of local systems of intermediate care provision, and the form, function and model of
delivery of services described by respondents. Using descriptive and statistical analysis of the
responses, we highlight in particular the relationship between provision of admission avoidance
and supported discharge, the availability of 24-hour care, and the locations in which care is
provided, and relate our findings to the emerging evidence base for intermediate care, guidance
on implementation from central government, and debate in the literature. Whilst the expansion
and integration of intermediate care appear to be continuing apace, much provision seems
concentrated in supported discharge services rather than acute admission avoidance, and
particularly in residential forms of post-acute intermediate care. Supported discharge services
tend to be found in residential settings, while admission avoidance provision tends to be non-
residential in nature. Twenty-four hour care in non-residential settings is not available in several
responding PCTs. These findings raise questions about the relationship between the
implementation of intermediate care and the evidence for and aims of the policy as part of NHS
modernization, and the extent to which intermediate care represents a genuinely novel approach
to the care and rehabilitation of older people.
Published in: Health & Social Care in the Community 15(2): 146-154
http://www.blackwellpublishing.com/journal.asp?ref=0966-0410
http://www.blackwell-synergy.com/doi/abs/10.1111/j.1365-2524.2006.00669.x
doi:10.1111/j.1365-2524.2006.00669.x
Introduction
As part of its modernization of the National Health Service and its provision for older people set
out in The NHS Plan (Department of Health, 2000a) and the National Service Framework for older
people (Department of Health, 2001a), the British government has introduced a new range of
services aimed at preventing unnecessary hospital admissions, facilitating earlier discharges and
reducing premature admission to long-term care, collectively known as ‘intermediate care’. Billed
as a “bridge between community and hospital care” (Department of Health, 2000a: 42),
intermediate care was to comprise services aimed at reducing acute hospital use and promoting
community-based independence, primarily for older people, in response to the finding of the