Copyright © 2003. This material is presented to ensure timely dissemination of scholarly and technical work.Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder. This is a copyrighted publication of the Association for Information Systems (AIS). Further information and access can be found at http://aisel.aisnet.org/ or directly through the doi at: http://aisel.aisnet.org/amcis2003/284 This version of the referenced work is the *FINAL published version of the conference article; per allowable AIS copyright policies, it is exactly the same as what is available at http://aisel.aisnet.org/ The final published conference reference for this work is as follows: Paul Benjamin Lowry and Tom L. Roberts (2003). "Improving the Usability Evaluation Technique, Heuristic Evaluation, through the use of Collaborative Software," 9th Annual Americas Conference on Information Systems, Tampa, August 4-5, pp. 2203-2211 (http://aisel.aisnet.org/amcis2003/284) (best paper nomination). *Note that this is a conference version that is highly preliminary and is not the final result of this stream of research . A more complete, accurate, and theory-based version of this work with the latest empirical data is found as follows: Paul Benjamin Lowry, Tom L. Roberts, Douglas Dean, and George M. Marakas (2009)."Toward Building Self-Sustaining Groups in PCR-Based Tasks through Implicit Coordination: The Case of Heuristic Evaluation ," Journal of the Association for Information Systems (JAIS) , vol. 10(3), pp. 170-195 (http://aisel.aisnet.org/jais/vol10/iss3/5 ) Available at SSRN: http://ssrn.com/abstract=1021618 If you have any questions and/or would like copies of other articles I’ve published, please email me at Paul.Lowry.PhD@gmail.com , and I’d be happy to help. My vita can also be found at http://marriottschool.byu.edu/employee/employee.cfm?emp=pbl