IJMT Volume 3, Issue 8 ISSN: 2249-1058
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A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Caďell’s DireĐtories of Puďlishing Opportunities, U.S.A.
International Journal of Marketing and Technology
http://www.ijmra.us
137
August
2013
Consumers shopping Behavior towards
Modern Retail outlets-A study
Gangadharaiah.D.N.
Dr. H.N. Ramesh
Dr. y. Nagaraju
Dr.Hanumanthappa
Abstract:
Consumer is the focal point in the modern marketing system; around him all the strategies are
used to get his partnership. Monitoring the customers in the value chain link like retailing has
gained more importance in recent years. Retailing is a business area in marketing which interacts
with the end users. Success of retailers lay in the capacity of the retailer in understanding and
satisfying customers. Therefore, today, modern organized retailers have devised several
marketing strategies for acquiring and retaining the customers. The retail customers are broadly
divided in to rural and urban customers. In the present paper an attempt is made to understand
the perception of urban customers on organized retailing. The study uses various demographic
and psychographic variables for analysis. The opinion analysis of the respondents reveal that the
urban customers prefer organized retail organizations in place of traditional because of the
variables such as, quality, service, location, and ambiance.
Key words: Urban, Shopping, Modern, Retail, Gender, Demography.
Research scholar Dept. of PG Studies and Research in Business Administration, Kuvempu University
Shankaraghatta, Karnataka
Associate professor, Dept. of PG Studies and Research in Business Administration, Kuvempu
University, Shankaraghatta, Karnataka
Associate professor, Dept. of PG Studies and Research in Business Administration, Canara Bank
school of Management Studies, Bangalore University Bangalore , Karnataka
Associate professor and Chairman, Dept. of PG Studies and Research in Master of Computer
Applications, Bangalore University Bangalore , Karnataka